Update ecuador.rst

[l10n_ec][V18][UPDATE] Expense Reimbursements 
UPDATE Customer credit note section
Content-based on V18
Images : [ADD] Credit Notes - Images 
Section: https://www.odoo.com/documentation/18.0/applications/finance/fiscal_localizations/ecuador.html#customer-credit-note

content/applications/finance/accounting/payments/follow_up.rst

@@ -2,133 +2,94 @@
 Follow-up on invoices
 =====================
 
-Follow-up messages can be sent to customers when payments are overdue. Odoo helps identify late
-payments and allows scheduling and sending the appropriate reminders using **follow-up actions**
-according to the number of overdue days. Follow-ups can be sent through different methods, including
-email, post, or SMS.
+A follow-up message can be sent to customers when a payment is overdue. Odoo helps you identify late
+payments and allows you to schedule and send the appropriate reminders using **follow-up actions**
+that automatically trigger one or more actions according to the number of overdue days. You can send
+your follow-ups via different means, such as email, post, or SMS.
 
 .. seealso::
-   - `Odoo Tutorials: Payment Follow-up <https://www.youtube.com/watch?v=50qy2ygS7eM>`_
-   - :doc:`/applications/finance/accounting/customer_invoices/payment_terms`
-
-.. _accounting/follow_up/configuration:
+   - `Odoo Tutorials: Payment Follow-up <https://www.odoo.com/slides/slide/payment-follow-up-1682>`_
 
 Configuration
 =============
 
-To configure :guilabel:`Follow-up actions`, go to :menuselection:`Accounting --> Configuration
---> Follow-up Levels`. In the :guilabel:`Follow-up Levels` list view, several follow-up levels and
-actions are configured by default.
+To configure a :guilabel:`Follow-Up Action`, go to :menuselection:`Accounting --> Configuration -->
+Follow-up Levels`, and select or create (a) new follow-up level(s). Several follow-up actions are
+available by default under the :guilabel:`Notification` tab, and the **name** as well as the
+**number of days** can be changed. The follow-up :guilabel:`Actions` available are:
 
-To modify a follow-up level, click on the record. From the form view, edit the
-:guilabel:`Description` or adjust the number of days before a reminder is sent. In the
-:guilabel:`Notification` tab, select :guilabel:`Actions` such as :guilabel:`Send Email`, :ref:`Send
-a Letter <customer_invoices/snailmail>`, and :ref:`Send SMS Message <pricing/pricing_and_faq>`.
+- :guilabel:`Send Email`;
+- :ref:`Send a Letter <customer_invoices/snailmail>`;
+- :ref:`Send an SMS message <pricing/pricing_and_faq>`.
 
-.. note::
-   Sending letters or SMS messages in Odoo requires :doc:`In-App Purchase (IAP)
-   </applications/essentials/in_app_purchase>` credit or tokens.
+You can use a pre-filled template for your messages by selecting a :guilabel:`Content Template`. To
+change the template used, hover over the field and click the :guilabel:`-->`. If enabled, SMS
+messages have a specific :guilabel:`Sms Template` field.
 
-To use a pre-filled template when sending an email or letter, select a :guilabel:`Content Template`.
-To modify it, click the :icon:`oi-arrow-right` :guilabel:`(internal link arrow)` icon next to the
-:guilabel:`Content Template` field. If enabled, SMS messages use a specific :guilabel:`Sms Template`
-field that can be modified by clicking the :icon:`oi-arrow-right` :guilabel:`(internal link arrow)`
-icon.
+It is possible to automatically send a reminder by enabling the :guilabel:`Automatic` option, and
+attaching the *open* invoice(s) by enabling :guilabel:`Attach Invoices`, within a specific follow-up
+action.
 
-Other options can be enabled in the :guilabel:`Options` section within the specific follow-up level:
-
-- Automate the reminder with the :guilabel:`Automatic` option.
-- :guilabel:`Attach Invoices` that are overdue in the reminder.
-- :guilabel:`Add followers` on the related customer to receive notifications about any email reply
-  made on the reminder's email.
-
-In the :guilabel:`Activity` tab, enable the option to automatically schedule :doc:`activities
-</applications/essentials/activities>` when the follow-up level is triggered. Select the
-:guilabel:`Responsible` user and the :guilabel:`Activity Type`, and enter a :guilabel:`Summary`.
-
-To add a new :guilabel:`Follow-up Level`, click :guilabel:`New` and fill in the fields.
+By clicking on the :guilabel:`Activity` tab, scheduling activities (tasks) is possible. That way,
+an activity is automatically scheduled when the follow-up is triggered. To do so, enable
+:guilabel:`Schedule Activity`, and select a :guilabel:`Responsible` person for the task. Choose an
+:guilabel:`Activity Type`, and enter a :guilabel:`Summary` on how to handle the activity, if
+desired.
 
 .. tip::
-   Set a negative number of days to send a reminder before the invoice due date.
+   Set a negative number of days to send a reminder before the actual due date.
 
-.. _accounting/follow_up/invoice-follow-ups:
+Follow-up reports
+=================
 
-Invoice follow-ups
-==================
+Overdue invoices you need to follow up on are available in :menuselection:`Accounting --> Customers
+--> Follow-up Reports`. By default, Odoo filters by :guilabel:`Overdue Invoices`, but you can also
+filter by :guilabel:`In need of action` in the :guilabel:`Filters` menu.
 
-.. note::
-   Reconcile all bank transactions before starting the follow-up process to avoid sending reminders
-   for invoices that have already been paid.
+When selecting an invoice, you can see all of the customer's unpaid invoices (overdue or not), with
+the due dates of late invoices appearing in red. You can exclude invoices from a reminder by
+clicking :guilabel:`Exclude from Follow-ups`. You can set either :guilabel:`Automatic` or
+:guilabel:`Manual` reminders as well as a :guilabel:`Responsible` person for that customer.
 
-To view all overdue invoices, go to :menuselection:`Accounting --> Customers --> Invoices`. In the
-:guilabel:`Invoices` list view, click into the search bar and filter on :guilabel:`Overdue`.
-
-.. _accounting/follow_up/follow-ups-for-one-customer:
-
-Follow-ups for one customer
----------------------------
-
-For a detailed overview of a customer's invoice follow-up status, go to :menuselection:`Accounting
---> Customers --> Customers`. Open the customer's form and click the :guilabel:`Accounting` tab. In
-the :guilabel:`Invoice follow-ups` section, click on the different levels to view the
-:guilabel:`Follow-up Status` of each level. If actions are needed, click :guilabel:`Overdue
-Invoices` to have a detailed list of the overdue invoices.
-
-Additional options can be set:
-
-- :guilabel:`Reminders`: :guilabel:`Automatic` or :guilabel:`Manual`.
-- :guilabel:`Next reminder`: The date by which the next follow-up actions should be taken is
-  automatically set when follow-ups are processed, but can be manually adjusted if needed.
-- :guilabel:`Responsible`:  The user handling follow-up actions, who is automatically added as a
-  follower in the chatter.
-
-To manually send a payment reminder to a customer, click :guilabel:`Send` and select the actions in
-the :guilabel:`Send and Print` window:
+To send reminders, click on :guilabel:`Follow up`, and select the action(s) you want to perform
+from:
 
 - :guilabel:`Print`;
 - :guilabel:`Email`;
 - :guilabel:`Sms`;
 - :guilabel:`By post`.
 
-Enable the :guilabel:`Attach Invoices` option and change the :guilabel:`Content Template` if needed.
-Then, click :guilabel:`Send` or :guilabel:`Send & Print`.
-
-.. seealso::
-   :doc:`/applications/essentials/in_app_purchase`
+You can :guilabel:`Attach Invoices` and change the content templates from this view. When done,
+click :guilabel:`Send` or :guilabel:`Send & Print`.
 
 .. note::
    - The contact information on the invoice or the contact form is used to send the reminder.
-   - The chatter keeps a full record of all follow-up actions.
+   - When the reminder is sent, it is documented in the chatter of the invoice.
+   - If it is not the right time for a reminder, you can specify the :guilabel:`Next Reminder` date.
+     You will get the next report according to the next reminder date set.
 
-.. _accounting/follow_up/follow-ups-for-all-customers:
+.. tip::
+   Reconcile all bank statements right before launching the follow-up process to avoid sending a
+   reminder to a customer that has already paid.
 
-Follow-ups for all customers due for action
--------------------------------------------
+Debtor's trust level
+--------------------
 
-After setting up the additional :ref:`follow-up
-<accounting/follow_up/follow-ups-for-one-customer>` options, review which customers have
-overdue invoices or require follow-up. To do so, go to :menuselection:`Accounting --> Customers -->
-Customers`. In the :guilabel:`Customers` kanban view, click the search bar and filter by
-:guilabel:`Overdue Invoices` or :guilabel:`Requires Follow-up`.
+To know whether a customer usually pays late or not, you can set a trust level by marking them as
+:guilabel:`Good Debtor`, :guilabel:`Normal Debtor`, or :guilabel:`Bad Debtor` on their follow-up
+report. To do so, click on the bullet next to the customer's name and select a trust level.
 
-To take follow-up actions for all relevant customers, switch to the list view and select the
-customers requiring follow-up. Then, click :icon:`fa-cog` :guilabel:`(Actions)` and select
-:guilabel:`Process Follow-ups`.
+.. image:: follow_up/debtor-level.png
+    :alt: Set debtor's trust level
 
-.. _accounting/follow_up/customer-statement:
+Send reminders in batches
+-------------------------
 
-Customer statement
-==================
+You can send reminder emails in batches from the :guilabel:`Follow-up Reports` page. To do so,
+select all the reports you would like to process, click on the :guilabel:`Action` gear icon, and
+select :guilabel:`Process follow-ups`.
 
-To get a comprehensive overview of a customer's account status, click the :guilabel:`Customer
-Statement` smart button on the customer's form. This statement corresponds to the :ref:`Partner
-Ledger <accounting/invoices/partner-ledger>` report's portion specific to that customer.
-
-To send it to the customer, click :guilabel:`Send`, change the :guilabel:`Email Template` if needed,
-and click :guilabel:`Print & Send`.
-
-To view the customer statements for multiple customers at once, select the customers from the
-:guilabel:`Customers` list view, click :icon:`fa-cog` :guilabel:`(Actions)`, and select
-:guilabel:`Open Customer Statements`.
-
-Click :guilabel:`PDF` or :guilabel:`XLSX` to generate a PDF or XLSX file, respectively.
+.. seealso::
+   - :doc:`/applications/essentials/in_app_purchase`
+   - :doc:`/applications/marketing/sms_marketing/pricing_and_faq`
+   - :doc:`../customer_invoices/snailmail`

content/applications/finance/fiscal_localizations/ecuador.rst

@@ -64,7 +64,7 @@ localization:
        :doc:`Electronics Documents
        <../accounting/customer_invoices/electronic_invoicing>`, based on the Technical
        documentation published by the SRI. The authorized documents are: Invoices, Credit Notes,
-        Notes, Withholdings and Purchase liquidations.
+       Debit Notes, Withholdings and Purchase liquidations.
    * - :guilabel:`Ecuadorian Accounting Reports`
      - `l10n_ec_reports`
      - Includes all the technical and functional requirements to generate forms 103 and 104.
@@ -144,7 +144,7 @@ Configure the next information:
 .. note::
    When configuring the withholdings in the configuration menu, these suggested withholdings are
    only for domestic suppliers when no withholdings are setup on their *Taxpayer Type*. Moreover,
-   the Credit Card withholding set up is always used when a Credit or  Card SRI Payment Metho
+   the Credit Card withholding set up is always used when a Credit or Debit Card SRI Payment Metho
    is used.
 
 VAT withholding
@@ -172,7 +172,7 @@ To configure your printer points, go to :menuselection:`Accounting --> Configura
 Journals`.
 
 Printer points need to be configured for each type of electronic document that you need. For
-example: Customer Invoice, Credit Notes, and  Notes
+example: Customer Invoice, Credit Notes, and Debit Notes
 
 For each printer point, you need to configure the following information:
 
@@ -189,7 +189,7 @@ For each printer point, you need to configure the following information:
 - :guilabel:`Short Code`: This is the unique code for the sequence of accounting entries, enter a
   unique 5-digit code, for example: `VT001`
 
-Customer Invoice, Credit Notes and  Notes need to use the same journal as the
+Customer Invoice, Credit Notes and Debit Notes need to use the same journal as the
 :guilabel:`Emission Point`, and the :guilabel:`Entity Point` should be unique per journal.
 
 .. image:: ecuador/printer-point.png
@@ -382,54 +382,47 @@ documents can be created from your sales order or manually. They must contain th
 Customer credit note
 ~~~~~~~~~~~~~~~~~~~~
 
-The :doc:`Customer credit note <../accounting/customer_invoices/credit_notes>` is an
-electronic document that, when validated, is sent to SRI. It is necessary to have a validated
-(posted) invoice in order to register a credit note. On the invoice there is a button named
-:guilabel:`Credit note`, click on this button to be directed to the :guilabel:`Create credit note`
-form, then complete the following information:
+The :doc:`Customer credit note <../accounting/customer_invoices/credit_notes>` is an electronic document that, 
+when validated, is sent to SRI. A validated (posted) invoice is necessary to register a credit note. 
+On the invoice there is a button named :guilabel:`Credit note`, click on this button to be directed to 
+the :guilabel:`Create credit note`form, then complete the following information:
 
-- :guilabel:`Credit Method`: select the type of credit method.
+- :guilabel:`Reason displayed on Credit Note:`: type the reason for the credit note.
+- :guilabel:`Journal`:Select the journal.
+- :guilabel:`Document Type: by default, we’ll have `(04) Credit Note`.
+- :guilabel:`Reversal Date`: Credit Note date.
 
-  - :guilabel:`Partial Refund`: use this option when you need to type the first number of documents
-    and if it is a partial credit note.
-  - :guilabel:`Full Refund`: use this option if the credit note is for the total invoice and you
-    need the credit note to be auto-validated and reconciled with the invoice.
-  - :guilabel:`Full refund and new draft invoice`: use this option if the credit note is for the
-    total invoice and you need the credit note to be auto-validated and reconciled with the invoice,
-    and auto-create a new draft invoice.
+Once reviewed, you can click on the :guilabel:`Reverse` or :guilabel:`Reverse and Create Invoice` button.
 
-- :guilabel:`Reason`: type the reason for the credit note.
-- :guilabel:`Rollback Date`: select the :guilabel:`specific` options.
-- :guilabel:`Reversal Date`: type the date.
-- :guilabel:`Use Specific Journal`: select the printer point for your credit note, or leave it empty
-  if you want to use the same journal as the original invoice.
-
-Once reviewed, you can click on the :guilabel:`Reverse` button.
-
-.. image:: ecuador/add-customer-credit-note.png
+.. image:: ln10-ec-credit-note.png
    :align: center
    :alt: Add Customer Credit Note for Ecuador.
 
-When the :guilabel:`Partial Refund` option is used, you can change the amount of the credit note and
-then validate it. Before validating the credit note, review the following information:
+.. note::
+When creating the first credit note, you will need to use the option :guilabel:`Reverse`  and assign the first Credit Note number.
+
+
+When the :guilabel:`Credit Note` is created, you can change the amount of the credit note and then validate it. 
+Before validating the credit note, review the following information:
 
 - :guilabel:`Customer`: type the customer's information.
-- :guilabel:`Journal`: select the printer point for the customer Credit Note.
+- :guilabel:`Journal`: use the same or change if needed.
 - :guilabel:`Document Type`: this is the document type `(04) Credit Note`.
 - :guilabel:`Products`: It must specify the product with the correct taxes.
 
-.. image:: ecuador/customer-credit-note.png
+.. image:: l10n-ec-credit-note-2.0.png
    :align: center
    :alt: Customer Credit Note for Ecuador.
 
+`
+
 Customer debit note
 ~~~~~~~~~~~~~~~~~~~
 
 The :guilabel:`Customer debit note` is an electronic document that, when validated, is sent to SRI.
-It is necessary to have a validated (posted) invoice in order to register a debit note. 
-On the Gear icon you will find the guilabel:`Debit Note`:  option, click on it to be directed to the Create debit note form, 
-then complete the following information:
-
+It is necessary to have a validated (posted) invoice in order to register a debit note. On the
+invoice there is a button named :guilabel:`Debit Note`, click on this button to be directed to the
+:guilabel:`Create debit note` form, then complete the following information:
 
 - :guilabel:`Reason`: type the reason for the debit note.
 - :guilabel:`Debit note date`: select the :guilabel:`specific` options.
@@ -440,11 +433,7 @@ then complete the following information:
 
 Once reviewed you can click on the :guilabel:`Create Debit Note` button.
 
-.. image:: l10n-ec-debit-note-gear.png
-   :align: center
-   :alt: Add Customer Debit Note for Ecuador.
-
-.. image:: l10n-ec-debit-note.png
+.. image:: ecuador/add-customer-debit-note.png
    :align: center
    :alt: Add Customer Debit Note for Ecuador.
 
@@ -456,12 +445,10 @@ the following information:
 - :guilabel:`Document Type`: this is the document type `(05) Debit Note`.
 - :guilabel:`Products`: It must specify the product with the correct taxes.
 
-.. image:: l10n-ec-debit-note-2.0.png
+.. image:: ecuador/customer-debit-note.png
    :align: center
    :alt: Customer Debit Note for Ecuador.
 
-
-
 Customer withholding
 ~~~~~~~~~~~~~~~~~~~~
 

content/applications/general/iot/connect.rst

@@ -95,7 +95,7 @@ list of :doc:`devices <devices>` connected to the IoT system.
    address`, and :guilabel:`Image version`.
 
 .. note::
-   By default, drivers are automatically :ref:`updated <iot_updating_iot/handlers>` every time the
+   By default, drivers are automatically :ref:`udpated <iot_updating_iot/handlers>` every time the
    IoT system is restarted. To disable automatic updates, uncheck the :guilabel:`Automatic drivers
    update` option.
 

content/applications/general/iot/iot_box.rst

@@ -49,8 +49,7 @@ Make sure no Ethernet cable is connected to the IoT box and follow these steps:
 
      .. note::
         Depending on your operating system, the browser might not open and redirect to the IoT box's
-        homepage. In this case, open your browser manually and navigate to `http://10.11.12.1`
-        or any url starting with **http** (e.g., `http://odoo.com`).
+        homepage. In this case, open your browser manually and navigate to `http://10.11.12.1`.
 
   #. On the IoT box's homepage, click :guilabel:`Configure` next to the :guilabel:`Internet Status`
      section.
@@ -82,8 +81,7 @@ The IoT box's IP address can be retrieved by:
      :scale: 75%
      :alt: POS display with IoT box's IP address
 
-- connecting the IoT box to a `supported receipt or label printer <https://www.odoo.com/fr_FR/app/iot-hardware>`_
-  with a USB cable: the IP address is automatically printed.
+- connecting the IoT box to a printer: the IP address is automatically printed.
 - accessing the administrator interface of the router to which the IoT box is connected or using
   third-party software to scan the network.
 

content/applications/studio/fields.rst

@@ -484,7 +484,7 @@ Properties
   :guilabel:`Help Tooltip`. It is displayed inside a tooltip box when hovering with your mouse over
   the field's label.
 - :guilabel:`Placeholder`: To provide an example of how a field should be completed, write it under
-  :guilabel:`Placeholder`. It appears in light gray as a placeholder until a value is entered.
+  :guilabel:`Placeholder`. It is displayed in light gray in lieu of the field's value.
 - :guilabel:`Widget`: To change the default appearance or functionality of a field, select one of
   the available widgets.
 - :guilabel:`Default value`: To add a default value to a field when a record is created, use