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Author SHA1 Message Date
dces-odoo
bf41ddcc62 Update Debit Note l10n_ec.rst
UPDATE Customer debit note section
Content-based on V18
Images : [ADD] Debit Notes - Images 
Section: https://www.odoo.com/documentation/18.0/applications/finance/fiscal_localizations/ecuador.html#customer-credit-note
2025-02-25 14:55:19 -08:00
afma-odoo
ab802d3a7b [IMP] accounting: update invoice follow-up actions due to 18 update
task-4260085

closes odoo/documentation#11799

Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
2025-02-25 16:05:30 +00:00
yaso
4d0f65d66d [IMP] iot: improve connection description
This commit adds the description of the supported printers and a tip to
configure wifi in access point mode to the IoT Box configuration webpage

task-4585446

closes odoo/documentation#12160

Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
2025-02-25 10:53:11 +00:00
Audrey (auva)
cb59134844 [FIX] iot/studio: fix typo and improve wording
Resolve issues identified during translation

closes odoo/documentation#12166

X-original-commit: 294c02bdb3
Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
2025-02-25 08:29:33 +00:00
6 changed files with 120 additions and 72 deletions

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@@ -2,94 +2,133 @@
Follow-up on invoices
=====================
A follow-up message can be sent to customers when a payment is overdue. Odoo helps you identify late
payments and allows you to schedule and send the appropriate reminders using **follow-up actions**
that automatically trigger one or more actions according to the number of overdue days. You can send
your follow-ups via different means, such as email, post, or SMS.
Follow-up messages can be sent to customers when payments are overdue. Odoo helps identify late
payments and allows scheduling and sending the appropriate reminders using **follow-up actions**
according to the number of overdue days. Follow-ups can be sent through different methods, including
email, post, or SMS.
.. seealso::
- `Odoo Tutorials: Payment Follow-up <https://www.odoo.com/slides/slide/payment-follow-up-1682>`_
- `Odoo Tutorials: Payment Follow-up <https://www.youtube.com/watch?v=50qy2ygS7eM>`_
- :doc:`/applications/finance/accounting/customer_invoices/payment_terms`
.. _accounting/follow_up/configuration:
Configuration
=============
To configure a :guilabel:`Follow-Up Action`, go to :menuselection:`Accounting --> Configuration -->
Follow-up Levels`, and select or create (a) new follow-up level(s). Several follow-up actions are
available by default under the :guilabel:`Notification` tab, and the **name** as well as the
**number of days** can be changed. The follow-up :guilabel:`Actions` available are:
To configure :guilabel:`Follow-up actions`, go to :menuselection:`Accounting --> Configuration
--> Follow-up Levels`. In the :guilabel:`Follow-up Levels` list view, several follow-up levels and
actions are configured by default.
- :guilabel:`Send Email`;
- :ref:`Send a Letter <customer_invoices/snailmail>`;
- :ref:`Send an SMS message <pricing/pricing_and_faq>`.
To modify a follow-up level, click on the record. From the form view, edit the
:guilabel:`Description` or adjust the number of days before a reminder is sent. In the
:guilabel:`Notification` tab, select :guilabel:`Actions` such as :guilabel:`Send Email`, :ref:`Send
a Letter <customer_invoices/snailmail>`, and :ref:`Send SMS Message <pricing/pricing_and_faq>`.
You can use a pre-filled template for your messages by selecting a :guilabel:`Content Template`. To
change the template used, hover over the field and click the :guilabel:`-->`. If enabled, SMS
messages have a specific :guilabel:`Sms Template` field.
.. note::
Sending letters or SMS messages in Odoo requires :doc:`In-App Purchase (IAP)
</applications/essentials/in_app_purchase>` credit or tokens.
It is possible to automatically send a reminder by enabling the :guilabel:`Automatic` option, and
attaching the *open* invoice(s) by enabling :guilabel:`Attach Invoices`, within a specific follow-up
action.
To use a pre-filled template when sending an email or letter, select a :guilabel:`Content Template`.
To modify it, click the :icon:`oi-arrow-right` :guilabel:`(internal link arrow)` icon next to the
:guilabel:`Content Template` field. If enabled, SMS messages use a specific :guilabel:`Sms Template`
field that can be modified by clicking the :icon:`oi-arrow-right` :guilabel:`(internal link arrow)`
icon.
By clicking on the :guilabel:`Activity` tab, scheduling activities (tasks) is possible. That way,
an activity is automatically scheduled when the follow-up is triggered. To do so, enable
:guilabel:`Schedule Activity`, and select a :guilabel:`Responsible` person for the task. Choose an
:guilabel:`Activity Type`, and enter a :guilabel:`Summary` on how to handle the activity, if
desired.
Other options can be enabled in the :guilabel:`Options` section within the specific follow-up level:
- Automate the reminder with the :guilabel:`Automatic` option.
- :guilabel:`Attach Invoices` that are overdue in the reminder.
- :guilabel:`Add followers` on the related customer to receive notifications about any email reply
made on the reminder's email.
In the :guilabel:`Activity` tab, enable the option to automatically schedule :doc:`activities
</applications/essentials/activities>` when the follow-up level is triggered. Select the
:guilabel:`Responsible` user and the :guilabel:`Activity Type`, and enter a :guilabel:`Summary`.
To add a new :guilabel:`Follow-up Level`, click :guilabel:`New` and fill in the fields.
.. tip::
Set a negative number of days to send a reminder before the actual due date.
Set a negative number of days to send a reminder before the invoice due date.
Follow-up reports
=================
.. _accounting/follow_up/invoice-follow-ups:
Overdue invoices you need to follow up on are available in :menuselection:`Accounting --> Customers
--> Follow-up Reports`. By default, Odoo filters by :guilabel:`Overdue Invoices`, but you can also
filter by :guilabel:`In need of action` in the :guilabel:`Filters` menu.
Invoice follow-ups
==================
When selecting an invoice, you can see all of the customer's unpaid invoices (overdue or not), with
the due dates of late invoices appearing in red. You can exclude invoices from a reminder by
clicking :guilabel:`Exclude from Follow-ups`. You can set either :guilabel:`Automatic` or
:guilabel:`Manual` reminders as well as a :guilabel:`Responsible` person for that customer.
.. note::
Reconcile all bank transactions before starting the follow-up process to avoid sending reminders
for invoices that have already been paid.
To send reminders, click on :guilabel:`Follow up`, and select the action(s) you want to perform
from:
To view all overdue invoices, go to :menuselection:`Accounting --> Customers --> Invoices`. In the
:guilabel:`Invoices` list view, click into the search bar and filter on :guilabel:`Overdue`.
.. _accounting/follow_up/follow-ups-for-one-customer:
Follow-ups for one customer
---------------------------
For a detailed overview of a customer's invoice follow-up status, go to :menuselection:`Accounting
--> Customers --> Customers`. Open the customer's form and click the :guilabel:`Accounting` tab. In
the :guilabel:`Invoice follow-ups` section, click on the different levels to view the
:guilabel:`Follow-up Status` of each level. If actions are needed, click :guilabel:`Overdue
Invoices` to have a detailed list of the overdue invoices.
Additional options can be set:
- :guilabel:`Reminders`: :guilabel:`Automatic` or :guilabel:`Manual`.
- :guilabel:`Next reminder`: The date by which the next follow-up actions should be taken is
automatically set when follow-ups are processed, but can be manually adjusted if needed.
- :guilabel:`Responsible`: The user handling follow-up actions, who is automatically added as a
follower in the chatter.
To manually send a payment reminder to a customer, click :guilabel:`Send` and select the actions in
the :guilabel:`Send and Print` window:
- :guilabel:`Print`;
- :guilabel:`Email`;
- :guilabel:`Sms`;
- :guilabel:`By post`.
You can :guilabel:`Attach Invoices` and change the content templates from this view. When done,
click :guilabel:`Send` or :guilabel:`Send & Print`.
Enable the :guilabel:`Attach Invoices` option and change the :guilabel:`Content Template` if needed.
Then, click :guilabel:`Send` or :guilabel:`Send & Print`.
.. seealso::
:doc:`/applications/essentials/in_app_purchase`
.. note::
- The contact information on the invoice or the contact form is used to send the reminder.
- When the reminder is sent, it is documented in the chatter of the invoice.
- If it is not the right time for a reminder, you can specify the :guilabel:`Next Reminder` date.
You will get the next report according to the next reminder date set.
- The chatter keeps a full record of all follow-up actions.
.. tip::
Reconcile all bank statements right before launching the follow-up process to avoid sending a
reminder to a customer that has already paid.
.. _accounting/follow_up/follow-ups-for-all-customers:
Debtor's trust level
--------------------
Follow-ups for all customers due for action
-------------------------------------------
To know whether a customer usually pays late or not, you can set a trust level by marking them as
:guilabel:`Good Debtor`, :guilabel:`Normal Debtor`, or :guilabel:`Bad Debtor` on their follow-up
report. To do so, click on the bullet next to the customer's name and select a trust level.
After setting up the additional :ref:`follow-up
<accounting/follow_up/follow-ups-for-one-customer>` options, review which customers have
overdue invoices or require follow-up. To do so, go to :menuselection:`Accounting --> Customers -->
Customers`. In the :guilabel:`Customers` kanban view, click the search bar and filter by
:guilabel:`Overdue Invoices` or :guilabel:`Requires Follow-up`.
.. image:: follow_up/debtor-level.png
:alt: Set debtor's trust level
To take follow-up actions for all relevant customers, switch to the list view and select the
customers requiring follow-up. Then, click :icon:`fa-cog` :guilabel:`(Actions)` and select
:guilabel:`Process Follow-ups`.
Send reminders in batches
-------------------------
.. _accounting/follow_up/customer-statement:
You can send reminder emails in batches from the :guilabel:`Follow-up Reports` page. To do so,
select all the reports you would like to process, click on the :guilabel:`Action` gear icon, and
select :guilabel:`Process follow-ups`.
Customer statement
==================
.. seealso::
- :doc:`/applications/essentials/in_app_purchase`
- :doc:`/applications/marketing/sms_marketing/pricing_and_faq`
- :doc:`../customer_invoices/snailmail`
To get a comprehensive overview of a customer's account status, click the :guilabel:`Customer
Statement` smart button on the customer's form. This statement corresponds to the :ref:`Partner
Ledger <accounting/invoices/partner-ledger>` report's portion specific to that customer.
To send it to the customer, click :guilabel:`Send`, change the :guilabel:`Email Template` if needed,
and click :guilabel:`Print & Send`.
To view the customer statements for multiple customers at once, select the customers from the
:guilabel:`Customers` list view, click :icon:`fa-cog` :guilabel:`(Actions)`, and select
:guilabel:`Open Customer Statements`.
Click :guilabel:`PDF` or :guilabel:`XLSX` to generate a PDF or XLSX file, respectively.

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@@ -64,7 +64,7 @@ localization:
:doc:`Electronics Documents
<../accounting/customer_invoices/electronic_invoicing>`, based on the Technical
documentation published by the SRI. The authorized documents are: Invoices, Credit Notes,
Debit Notes, Withholdings and Purchase liquidations.
Notes, Withholdings and Purchase liquidations.
* - :guilabel:`Ecuadorian Accounting Reports`
- `l10n_ec_reports`
- Includes all the technical and functional requirements to generate forms 103 and 104.
@@ -144,7 +144,7 @@ Configure the next information:
.. note::
When configuring the withholdings in the configuration menu, these suggested withholdings are
only for domestic suppliers when no withholdings are setup on their *Taxpayer Type*. Moreover,
the Credit Card withholding set up is always used when a Credit or Debit Card SRI Payment Metho
the Credit Card withholding set up is always used when a Credit or Card SRI Payment Metho
is used.
VAT withholding
@@ -172,7 +172,7 @@ To configure your printer points, go to :menuselection:`Accounting --> Configura
Journals`.
Printer points need to be configured for each type of electronic document that you need. For
example: Customer Invoice, Credit Notes, and Debit Notes
example: Customer Invoice, Credit Notes, and Notes
For each printer point, you need to configure the following information:
@@ -189,7 +189,7 @@ For each printer point, you need to configure the following information:
- :guilabel:`Short Code`: This is the unique code for the sequence of accounting entries, enter a
unique 5-digit code, for example: `VT001`
Customer Invoice, Credit Notes and Debit Notes need to use the same journal as the
Customer Invoice, Credit Notes and Notes need to use the same journal as the
:guilabel:`Emission Point`, and the :guilabel:`Entity Point` should be unique per journal.
.. image:: ecuador/printer-point.png
@@ -426,9 +426,10 @@ Customer debit note
~~~~~~~~~~~~~~~~~~~
The :guilabel:`Customer debit note` is an electronic document that, when validated, is sent to SRI.
It is necessary to have a validated (posted) invoice in order to register a debit note. On the
invoice there is a button named :guilabel:`Debit Note`, click on this button to be directed to the
:guilabel:`Create debit note` form, then complete the following information:
It is necessary to have a validated (posted) invoice in order to register a debit note.
On the Gear icon you will find the guilabel:`Debit Note`: option, click on it to be directed to the Create debit note form,
then complete the following information:
- :guilabel:`Reason`: type the reason for the debit note.
- :guilabel:`Debit note date`: select the :guilabel:`specific` options.
@@ -439,7 +440,11 @@ invoice there is a button named :guilabel:`Debit Note`, click on this button to
Once reviewed you can click on the :guilabel:`Create Debit Note` button.
.. image:: ecuador/add-customer-debit-note.png
.. image:: l10n-ec-debit-note-gear.png
:align: center
:alt: Add Customer Debit Note for Ecuador.
.. image:: l10n-ec-debit-note.png
:align: center
:alt: Add Customer Debit Note for Ecuador.
@@ -451,10 +456,12 @@ the following information:
- :guilabel:`Document Type`: this is the document type `(05) Debit Note`.
- :guilabel:`Products`: It must specify the product with the correct taxes.
.. image:: ecuador/customer-debit-note.png
.. image:: l10n-ec-debit-note-2.0.png
:align: center
:alt: Customer Debit Note for Ecuador.
Customer withholding
~~~~~~~~~~~~~~~~~~~~

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@@ -95,7 +95,7 @@ list of :doc:`devices <devices>` connected to the IoT system.
address`, and :guilabel:`Image version`.
.. note::
By default, drivers are automatically :ref:`udpated <iot_updating_iot/handlers>` every time the
By default, drivers are automatically :ref:`updated <iot_updating_iot/handlers>` every time the
IoT system is restarted. To disable automatic updates, uncheck the :guilabel:`Automatic drivers
update` option.

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@@ -49,7 +49,8 @@ Make sure no Ethernet cable is connected to the IoT box and follow these steps:
.. note::
Depending on your operating system, the browser might not open and redirect to the IoT box's
homepage. In this case, open your browser manually and navigate to `http://10.11.12.1`.
homepage. In this case, open your browser manually and navigate to `http://10.11.12.1`
or any url starting with **http** (e.g., `http://odoo.com`).
#. On the IoT box's homepage, click :guilabel:`Configure` next to the :guilabel:`Internet Status`
section.
@@ -81,7 +82,8 @@ The IoT box's IP address can be retrieved by:
:scale: 75%
:alt: POS display with IoT box's IP address
- connecting the IoT box to a printer: the IP address is automatically printed.
- connecting the IoT box to a `supported receipt or label printer <https://www.odoo.com/fr_FR/app/iot-hardware>`_
with a USB cable: the IP address is automatically printed.
- accessing the administrator interface of the router to which the IoT box is connected or using
third-party software to scan the network.

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@@ -484,7 +484,7 @@ Properties
:guilabel:`Help Tooltip`. It is displayed inside a tooltip box when hovering with your mouse over
the field's label.
- :guilabel:`Placeholder`: To provide an example of how a field should be completed, write it under
:guilabel:`Placeholder`. It is displayed in light gray in lieu of the field's value.
:guilabel:`Placeholder`. It appears in light gray as a placeholder until a value is entered.
- :guilabel:`Widget`: To change the default appearance or functionality of a field, select one of
the available widgets.
- :guilabel:`Default value`: To add a default value to a field when a record is created, use