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Tom Aarab (toaa)
77cef82ab5 [IMP] Subscriptions: updating subscription plans
URGENT PR

taskid: 3222232
2023-04-07 13:40:18 +02:00
7 changed files with 36 additions and 77 deletions

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==========================
Use subscription templates
==========================
==================
Subscription plans
==================
The subscription business model is becoming more popular. Are you wondering why?
Subscription plans are :doc:`quotation templates <../../sales/send_quotations/quote_template>`
specific to **subscriptions** used to preconfigure selectable **plans** and **recurrence periods**
to quickly configure quotations.
- For **customers**, value lies in **convenience**:
- Subscriptions simplify the business process. Indeed, subscribers never have to remember to renew
their orders every month, which gives them the assurance that they will have everything they
need before they actually need it.
- Subscriptions help customers stay on budget.
- For **businesses**, value lies in the **ability to predict recurring revenue**:
- Subscriptions reduce customer churn rate and significantly increase customer retention.
- Subscriptions provide much higher payment security for your business. They stabilize and
maintain recurring revenue streams by guaranteeing monthly revenues and adding value to your
business.
.. raw:: html
<div align="center" style="color:#AD5E99; font-size: 2rem ;margin: 20px 0"> <b>Simplicity.
Higher customer retention. Opportunities for marketing. Business consistency. Better cash flow
management.</b> </div>
**Odoo Subscriptions** help you save time and money. Subscription templates can help you generate
recurring invoices and manage renewals at a fast pace. With Odoo you have the possibility to create,
edit, and manage your own subscription templates.
.. important::
The **Odoo Subscriptions** app automatically installs **Odoo Sales** and **Odoo Invoicing**.
Configuration
=============
Go to :menuselection:`Subscriptions --> Configuration --> Subscription templates`. By default, Odoo
suggests you two types of subscription (MON - Monthly subscription *vs* YEA - Yearly subscription).
You can also create your own ones.
To create a new subscription plan or edit an existing one, go to :menuselection:`Subscriptions -->
Configuration --> Plans`, and click :guilabel:`New` or select an existing plan.
.. image:: subscription_templates/default-subscription-templates.png
:align: center
:alt: Default subscription templates on Odoo Subscriptions
.. image:: subscription_templates/subplan-configuration.png
:align: center
:alt: Subscription plan (quotation template) configuration
.. important::
The **Odoo Subscriptions** application automatically installs **Odoo Sales** and **Odoo Invoicing**
as they work integrated.
When creating a subscription plan, several options are available:
Create your first template
==========================
- The **name** of the plan;
- :guilabel:`Quotation expires after`: after how many days the quotation expires;
- :guilabel:`Online confirmation`: if the customer's :guilabel:`Signature` or
:guilabel:`Payment` confirms the order. Enable both to leave the choice to the customer;
- :guilabel:`Confirmation Mail`: the **mail template** used for the order confirmation mail;
- :guilabel:`Recurrence`: the recurrence of **recurring products** used with this template.
You can create a new template or edit an existing one. The first thing you need to do is give your
template a name. After that, choose an *Invoicing period* and specify whether you would like to
invoice your customers per *Days*, *Weeks*, *Months* or *Years*. On *Duration*, determine if
the subscription must go on *Forever* (until its manually closed), or for a *Fixed amount* of time.
Among the payment options, an additional field called *Invoice email* appears when you choose
*Send*, *Send & try to charge* or *Send after successful payment*. This field allows you to add an
invoice email template to your subscription templates.
Selecting a :guilabel:`Recurrence` enables the following additional options:
.. image:: subscription_templates/creation-of-subscription-templates.png
:align: center
:alt: Create your own subscription templates on Odoo Subscriptions
For each template, you can also choose if you want your customers to be able to close their
subscriptions or not. If enabled, you can set an *Automatic closing* limit and specify the
*Group of subscription* and *Journal* options.
- :guilabel:`Duration`: whether **recurring products** used with this template have no **end date**,
or if they have a :guilabel:`Fixed` duration. Selecting :guilabel:`Fixed` enables an additional
option to select the **duration**;
- :guilabel:`Self Closable`: if enabled, the **customer** can terminate their subscription from
their **customer portal**;
- :guilabel:`Automatic Closing`: the number of days after which **unpaid** subscriptions *past* the
due date are automatically closed;
- :guilabel:`Invoicing Journal`: if set, subscriptions with this template are invoiced in the set
journal. If none, the sales journal with the lowest sequence is used.
.. note::
On each template, you can add your **Terms and Conditions**. Specifying terms and conditions is
essential to set out important contractual points between the customers and the sellers (payment,
refund policy, cancellation, complaints, etc.).
On each template, you can add specific :guilabel:`Terms & Conditions`. If **terms and
conditions** are specified on a template, these will be used instead of the default **terms and
conditions** set in the **Sales** app settings (if any are set).
.. image:: subscription_templates/terms-and-conditions-on-subscription-templates.png
:align: center
:alt: Terms & conditions on Odoo Subscriptions
Finally, if you want to know the basic running health status of your subscriptions, you also have
access to a specific tab called **Health Check**. There, you can edit and create your own
filters to define what is a subscription in good health *vs* bad health. The system automatically
summarizes all the records corresponding to these filters and you are able to manage them in one
click.
.. image:: subscription_templates/health-check-on-subscription-templates.png
:align: center
:alt: Health check on Odoo Subscriptions
.. important::
After creating your own subscription templates, be sure to check out our documentation on how to
create, edit and manage your own
:doc:`Subscription products <../../subscriptions/configuration/subscription_products>`,
to complete the sales flow.
.. seealso::
- :doc:`../../subscriptions/configuration/subscription_products`
.. image:: subscription_templates/subplan-terms.png
:align: center
:alt: Terms and conditions of subscription plan

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