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Author SHA1 Message Date
Jonathan Castillo (jcs)
8c1972f674 [IMP] accounting: follow-up reports
task-3316301
2023-06-09 14:18:36 +02:00

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@@ -4,8 +4,8 @@ Follow-up on invoices
A follow-up message can be sent to customers when a payment is overdue. Odoo helps you identify late
payments and allows you to schedule and send the appropriate reminders using **follow-up actions**
that trigger automatically one or more actions according to the number of overdue days. You can send
your follow-ups via different means such as email, post, or SMS.
that automatically trigger one or more actions according to the number of overdue days. You can send
your follow-ups via different means, such as email, post, or SMS.
.. seealso::
- `Odoo Tutorials: Payment Follow-up <https://www.odoo.com/slides/slide/payment-follow-up-1682>`_
@@ -48,7 +48,7 @@ options:
- **%(company_name)s**: User's company name.
.. tip::
To send a reminder before the actual due date is reached, set a negative number of due days.
Set a negative number of days to send a reminder before the actual due date.
Follow-up reports
=================
@@ -66,16 +66,15 @@ It is up to you to decide how to remind your customer. You can select :guilabel:
:guilabel:`Done` to view the next follow-up that needs your attention.
.. note::
- The contact information available on the invoice or on the contact form is used to send the
reminder.
- The contact information on the invoice or the contact form is used to send the reminder.
- When the reminder is sent, it is documented in the chatter of the invoice.
- If it is not the right time for a reminder, you can specify the :guilabel:`Next Reminder Date`
and click on :guilabel:`Remind me later`. You will get the next report according to the next
reminder date set on the statement.
.. tip::
Reconcile your bank statements right before launching your follow-up process to avoid sending a
reminder to a customer that has already paid you.
Reconcile all bank statements right before launching the follow-up process to avoid sending a
reminder to a customer that has already paid.
Debtor's trust level
--------------------