[IMP] payment_providers: add SEPA provider and adapt related docs

task-4048339

closes odoo/documentation#13025

Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>

content/applications/finance/accounting/bank/reconciliation.rst

@@ -17,6 +17,8 @@ matching entries automatically.
    - :doc:`bank_synchronization`
    - :doc:`transactions`
 
+.. _accounting/reconciliation/access:
+
 Bank reconciliation view
 ========================
 
@@ -55,6 +57,8 @@ Resulting entry
    validate the reconciliation or mark it as :guilabel:`To Check`. Any :ref:`reconciliation model
    buttons <reconciliation/button>` are also available in the resulting entry section.
 
+.. _accounting/reconciliation/reconcile:
+
 Reconcile transactions
 ======================
 
@@ -102,7 +106,7 @@ suggested entries appearing first.
 Batch payments
 --------------
 
-`Batch payments <payments/batch-payments>`_ allow you to group different payments to ease
+:doc:`Batch payments <../payments/batch>` allow you to group different payments to ease
 reconciliation. Use the :guilabel:`Batch Payments` tab to find batch payments for customers and
 vendors. Similarly to the :guilabel:`Match Existing Entries` tab, the :guilabel:`Batch Payments` tab
 has a search bar that allows you to search for specific batch payments.

content/applications/finance/accounting/payments.rst

@@ -284,21 +284,13 @@ To register payments on multiple invoices/credit notes or bills/refunds, follow
 Registering a single payment for multiple customers or vendors (batch payments)
 ===============================================================================
 
-Batch payments allow grouping payments from multiple contacts to ease :doc:`reconciliation
-<bank/reconciliation>`. They are also useful when depositing :doc:`checks <payments/checks>` to the
-bank or for generating bank payment files such as :doc:`SEPA <payments/pay_sepa>` or :ref:`NACHA
-<l10n_us/nacha>`. To do so, go to :menuselection:`Accounting --> Customers --> Payments` or
-:menuselection:`Accounting --> Vendors --> Payments`. In the payments list view, select the payments
-to be grouped in a batch, click :icon:`fa-cog` :guilabel:`Actions`, and select :guilabel:`Create
-Batch Payment`.
-
-.. note::
-   All payments in a batch must have the same :ref:`payment method
-   <accounting/payments/payment-methods>`.
+Batch payments allow grouping payments from multiple customers to ease :doc:`reconciliation
+<bank/reconciliation>`. They are also useful when depositing :doc:`checks <payments/checks>` or
+cash payments to the bank or for generating bank payment files such as :doc:`SEPA
+<payments/pay_sepa>` or :ref:`NACHA <l10n_us/nacha>`.
 
 .. seealso::
-   - :doc:`payments/batch`
-   - :doc:`payments/batch_sdd`
+   :doc:`payments/batch`
 
 .. _accounting/payments/matching:
 

content/applications/finance/accounting/payments/batch.rst

@@ -1,69 +1,55 @@
-==============================
-Batch payments by bank deposit
-==============================
+==============
+Batch payments
+==============
 
-A **batch deposit** is a convenient way to group customer payments and deposit them into your bank
-account. The feature lets you list multiple payments and generate a detailed deposit slip with a
-batch reference. This reference can be used when reconciling to match bank statement lines with
-transactions in the batch deposit.
+Batch payments allow grouping payments from multiple customers or vendors into a single batch and
+generating a detailed deposit slip or payment file with a batch reference. This reference can be
+used during :doc:`reconciliation <../bank/reconciliation>` to match bank transactions with the
+corresponding payments. This feature is particularly useful for submitting :doc:`SEPA Direct Debit
+payments <batch_sdd>`, depositing cash payments or :doc:`checks <checks>`, or generating outgoing
+payment files, such as :doc:`SEPA <pay_sepa>` or :ref:`NACHA <l10n_us/nacha>`.
 
 Configuration
 =============
 
-Go to :menuselection:`Accounting --> Configuration --> Settings --> Customer Payments` and tick
-:guilabel:`Batch Payments` to activate the feature.
+To enable batch payments, go to :menuselection:`Accounting --> Configuration --> Settings`, scroll
+down to the :guilabel:`Customer Payments` section, and enable :guilabel:`Batch Payments`.
 
-Deposit multiple payments in batch
-==================================
+.. _accounting/batch/creation:
 
-.. _batch-payments/register-payments:
+Batch creation
+==============
 
-Register payments
------------------
+To create a batch payment, follow these steps:
 
-Before performing a batch deposit, it is necessary to register each transaction's payment. To do so,
-open the corresponding customer invoice and click :guilabel:`Register Payment`. In the pop-up
-window, select the :guilabel:`Journal` linked to your bank account and :guilabel:`Batch Deposit` as
-the :guilabel:`Payment Method`, and click :guilabel:`Create Payment`.
+#. Make sure all payments to be included in the batch have been :ref:`registered
+   <accounting/payments/from-invoice-bill>`.
+#. Go to :menuselection:`Accounting --> Customers --> Payments`.
+#. Select the payments to include in the batch.
 
-.. image:: batch/batch-payments.png
-   :alt: Registering a customer payment as part of a batch deposit
+   .. note::
+      All payments in the batch must use the same payment method. If needed, payments can be grouped
+      using the :guilabel:`Payment Method Line`.
 
-Add payments to a batch deposit
--------------------------------
+#. Click :guilabel:`Create batch` or click :icon:`fa-cog` :guilabel:`Actions` and select
+   :guilabel:`Create batch payment`.
+#. In the batch payment form, review the selected payments. If any individual payments were missed,
+   click :guilabel:`Add a line` and select the missing payments to be included in the batch.
+#. Once all relevant payments are included, click :guilabel:`Validate` to finalize the batch.
 
-To add payments to a batch deposit, go to :menuselection:`Accounting --> Customers --> Batch
-Payments`, and click :guilabel:`New`. Next, select the :guilabel:`Bank` and choose :guilabel:`Batch
-Deposit` as the :guilabel:`Payment Method`.
-
-.. image:: batch/batch-customer-payment.png
-   :alt: Filling out a new inbound batch payment form
-
-Click :guilabel:`Add a line`. In the pop-up window, tick all payments to include in the batch
-deposit, then click :guilabel:`Select`.
-
-.. image:: batch/batch-lines-selection.png
-   :alt: Selecting all payments to include in the batch deposit
-
-Once done, click :guilabel:`Validate` to finalize the batch deposit.
+.. note::
+   Once validated, no additional payments can be added to a batch.
 
 .. tip::
-   Click :guilabel:`Print` to download a PDF file to include with the deposit slip.
+   - Click :guilabel:`Print` to download a list of the included payments.
+   - To view existing batch payments, go to :menuselection:`Accounting --> Customers --> Batch
+     Payments`.
 
 Bank reconciliation
 -------------------
 
-Once the bank transactions are on your database, you can reconcile bank statement lines with the
-batch payment. To do so, go to the :guilabel:`Accounting Dashboard` and click :guilabel:`Reconcile
-Items` on the related bank account. Go to the :guilabel:`Batch Payments` tab to select a specific
-batch and click :guilabel:`Validate` to finalize the process.
-
-.. image:: batch/batch-reconciliation.png
-   :alt: Reconciling the batch payment with all its transactions
-
-.. note::
-   If a specific payment could not be processed by the bank or is missing, remove the related
-   payment before reconciling.
+Once the bank transactions :doc:`have been created <../bank/transactions>` in your database, you can
+:ref:`reconcile them with the batch payment <reconciliation/batch-payments>`.
 
 .. seealso::
    - :doc:`../payments`

content/applications/finance/accounting/payments/batch_sdd.rst

@@ -1,130 +1,196 @@
-=======================================
-Batch payments: SEPA Direct Debit (SDD)
-=======================================
+=========================================
+SEPA Direct Debit (SDD) customer payments
+=========================================
 
-SEPA, the Single Euro Payments Area, is a payment-integration initiative of the European Union for
-simplification of bank transfers denominated in euros. With **SEPA Direct Debit** (SDD), your
-customers can sign a mandate that authorizes you to collect future payments from their bank
-accounts. This is particularly useful for recurring payments based on a subscription.
+.. |sdd| replace:: :abbr:`SDD (SEPA Direct Debit)`
 
-You can record customer mandates in Odoo, and generate `.xml` files containing pending payments made
-with an SDD mandate.
+SEPA (Single Euro Payments Area) is a payment-integration initiative of the European Union that
+facilitates standardized and simplified electronic payments in euros across participating countries.
+With **SEPA Direct Debit** (SDD), customers sign a mandate that authorizes you to collect future
+payments from their bank accounts. This is particularly useful for recurring payments based on a
+:doc:`subscription </applications/sales/subscriptions>`.
+
+You can record customer |sdd| mandates in Odoo and generate XML files listing payments to be
+collected with the mandates. :ref:`Uploading these files to your bank <accounting/batch_sdd/XML>`
+instructs them to collect these payments from your customers.
 
 .. note::
-   | SDD is supported by all SEPA countries, which includes the 27 member states of the European
+   - |sdd| is supported by all SEPA countries, which includes the 27 member states of the European
      Union as well as additional countries.
-   | `List of all SEPA countries
+   - `List of all SEPA countries
      <https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_.
 
+.. _accounting/batch_sdd/sepa-configuration:
+
 Configuration
 =============
 
-Go to :menuselection:`Accounting app --> Configuration --> Settings`, activate
-:guilabel:`SEPA Direct Debit (SDD)`, and click on :guilabel:`Save`. Enter your company's
-:guilabel:`Creditor Identifier`. This number is provided by your bank institution, or the authority
-responsible for delivering them.
+Creditor identifier
+-------------------
 
-.. image:: batch_sdd/creditor-identifier.png
-   :align: center
-   :alt: Add a SEPA Creditor Identifier to Odoo Accounting
+To enable |sdd| for customer payments, go to :menuselection:`Accounting --> Configuration -->
+Settings`, scroll to the :guilabel:`Customer Payments` section, enable :guilabel:`SEPA Direct
+Deposit (SDD)`, and click :guilabel:`Save`. Then, scroll to the :guilabel:`Customer Payments`
+section again, set the company's :guilabel:`Creditor Identifier`, and click :guilabel:`Save`.
+
+.. tip::
+   The creditor identifier is provided by your bank or the authority responsible for delivering
+   them in your country. For testing purposes, you can use the test creditor identifier
+   `DE98ZZZ09999999999`.
+
+PAIN file version
+-----------------
+
+By default, the :ref:`SEPA-compliant XML files <accounting/batch_sdd/XML>` generated by Odoo
+use the |sdd| **PAIN.008.001.02** format. If your bank requires the updated 2023
+version, go to :menuselection:`Accounting --> Configuration --> Journals` and select the
+:guilabel:`Bank` journal. Then, in the :guilabel:`Incoming Payments` tab, set the :guilabel:`SEPA
+Pain version` field to :guilabel:`Updated 2023 (Pain 008.001.08)`.
+
+.. seealso::
+   `SEPA Direct Debit Core Customer-to-PSP Implementation Guidelines
+   <https://www.europeanpaymentscouncil.eu/document-library/implementation-guidelines/sepa-direct-debit-core-customer-psp-implementation-0>`_.
+
+.. _accounting/batch_sdd/sdd_mandates:
 
 SEPA Direct Debit Mandates
 ==========================
 
-Create a mandate
-----------------
+An |sdd| mandate is a legal document authorizing a company to debit funds from a customer's bank
+account. It includes key information, such as the customer's name and IBAN, the mandate's start
+and end date, and the mandate's unique identifier. The mandate form must be filled in and signed by
+the customer.
 
-The :abbr:`SDD (sepa direct debit)` Mandate is the document that your customers sign to authorize
-you to collect money directly from their bank accounts.
-
-To create a new mandate, go to :menuselection:`Accounting app --> Customers -->
-Direct Debit Mandates`, on :guilabel:`Create`, and fill out the form. Export the PDF file by
-clicking on :guilabel:`Print`. It is then up to your customer to sign this document. Once done,
-upload the signed file and click on :guilabel:`Validate` to start running the mandate.
-
-.. important::
-   Make sure that the **IBAN bank accounts details** are correctly recorded on the debtor’s contact
-   form, under the :guilabel:`Accounting` tab, and in your own :doc:`Bank Account <../bank>` settings.
-
-SEPA Direct Debit as a payment method
--------------------------------------
-
-SDD can be used as a payment method both on your **eCommerce** or on the **Customer Portal** by
-activating SDD as a **Payment Provider**. With this method, your customers can create their mandates.
-To ensure the validity of the information given by the customer, they will have to confirm each
-mandate with one successful bank transfer of the expected amount.
-
-To do so, go to :menuselection:`Accounting app --> Configuration --> Payment Providers`, click on
-:guilabel:`SEPA Direct Debit`.
-
-.. important::
-   Make sure to change the :guilabel:`State` field to :guilabel:`Enabled` and set the provider as
-   "Published" so that it is available for your customers.
-
-Customers using SDD as payment method get prompted to add their IBAN, email address, and to sign
-their SEPA Direct Debit mandate.
-
-.. todo::
-   Add link to future **Payment Provider** documentation.
-
-Close or revoke a mandate
--------------------------
-
-Direct debit mandates are closed automatically after their :guilabel:`End Date`. If this field is
-left blank, the mandate keeps being **Active** until it is **Closed** or **Revoked**.
-
-Clicking on :guilabel:`Close` updates the mandate’s end day to the current day. This means that
-invoices issued after the present day will not be processed with an SDD payment.
-
-Clicking on :guilabel:`Revoke` disables the mandate immediately. No SDD payment can be registered
-anymore, regardless of the invoice’s date. However, payments that have already been registered are
-still included in the next SDD `.xml` file.
-
-.. warning::
-   Once a mandate has been :guilabel:`closed` or :guilabel:`revoked`, it cannot be reactivated.
-
-Get paid with SEPA Direct Debit batch payments
-==============================================
-
-Customer invoices
+Creating mandates
 -----------------
 
-You can register SDD payments for invoices issued to customers who have an active SDD mandate.
+To create an |sdd| mandate:
 
-To do so, open the invoice, click on :guilabel:`Register Payment`, and choose
-:guilabel:`SEPA Direct Debit` as payment method.
+#. Go to :menuselection:`Accounting --> Customers --> Direct Debit Mandates`.
+#. Click :guilabel:`New` and fill out the fields.
+#. Click :guilabel:`Send & Print`, optionally edit the email, then click :guilabel:`Send & Print`
+   to email the mandate form to the customer for signature.
+#. Click :guilabel:`Validate` to activate the mandate.
 
-Generate SEPA Direct Debit `.XML` files to submit payments
-----------------------------------------------------------
-
-`.xml` files with all SDD payment instructions can be uploaded to your online banking interface
-to process all payments at once.
-
-.. note::
-   The files generated by Odoo follow the SEPA Direct Debit **PAIN.008.001.02** specifications, as
-   required by the SEPA customer-to-bank `implementation guidelines
-   <https://www.europeanpaymentscouncil.eu/document-library/implementation-guidelines/sepa-credit-transfer-customer-psp-implementation>`_,
-   which ensures compatibility with the banks.
-
-To generate your `.xml` file of multiple pending SDD payments, you can create a batch payment.
-To do so, go to :menuselection:`Accounting app --> Customers --> Payments`, select the needed
-payments, then click on :guilabel:`Action`, and finally :guilabel:`Create a batch Payment`. Once
-you click on :guilabel:`Validate`, the `.xml` file is directly available for download.
-
-.. image:: batch_sdd/xml.png
-   :align: center
-   :alt: Generate an .XML file for your SDD payments in Odoo Accounting
-
-Finally, upload this file to your online banking interface to process the payments.
+.. important::
+   A valid IBAN must be defined in the :guilabel:`Account Number` field of the :doc:`bank journal
+   <../bank>` used to receive |sdd| payments for the mandate.
 
 .. tip::
-   You can retrieve all the generated SDD `.xml` files by going to
-   :menuselection:`Accounting app --> Customers --> Batch Payments`.
+   - To print the mandate form after the mandate has been validated, click the :icon:`fa-cog`
+     (:guilabel:`gear`) icon, then select :guilabel:`Mandate form`.
+   - The :guilabel:`SDD Scheme` depends on the type of customer: Select :guilabel:`CORE` for B2C
+     customers and :guilabel:`B2B` for B2B customers.
+   - |sdd| mandates are created automatically for :doc:`online payments made with SDD
+     <../../payment_providers/sdd>`.
+
+Once an |sdd| mandate is active, subsequent |sdd| payments can be generated via Odoo and
+:ref:`uploaded to your online banking interface <accounting/batch_sdd/XML>`. Customers with an
+active |sdd| mandate can also use this payment method for :doc:`online purchases
+<../../payment_providers/sdd>`.
+
+Closing or revoking a mandate
+-----------------------------
+
+|sdd| mandates are closed automatically after their :guilabel:`End Date`. If this field is
+left empty, the mandate remains active until it is closed or revoked. To close or revoke a mandate,
+go to :menuselection:`Accounting --> Customers --> Direct Debit Mandates`, select the relevant
+mandate, and click :guilabel:`Close` or :guilabel:`Revoke`.
+
+**Closing** a mandate updates the mandate's end day to the current day. Invoices issued after the
+present day will not be processed with an |sdd| payment. **Revoking** a mandate disables the
+mandate immediately. No |sdd| payment can be registered anymore, regardless of the invoice's
+date. However, payments that have already been registered are still included in the next :ref:`SDD
+XML file <accounting/batch_sdd/XML>`.
+
+.. warning::
+   Closed or revoked mandates cannot be reactivated.
+
+.. _accounting/batch_sdd/XML:
+
+Processing |sdd| payments
+=========================
+
+All registered |sdd| payments can be processed at once by uploading an XML file containing a batch
+of all posted |sdd| payments to your online banking interface. To do so, follow these steps:
+
+#. :ref:`Create a batch payment <accounting/batch/creation>` and include the |sdd| payments to
+   collect.
+
+   .. tip::
+      You can filter payments by SDD scheme using the :guilabel:`SDD CORE` and :guilabel:`SDD B2B`
+      filters.
+
+#. :guilabel:`Validate` the batch payment. The XML file is generated automatically and available
+   for download in the chatter.
+#. Download the XML file and upload it to your online banking interface to process the payments.
+#. Once the |sdd| batch payment has been received, :doc:`reconcile the transaction
+   <../bank/reconciliation>` with the batch payment to mark the related invoices as
+   :guilabel:`Paid`.
+
+.. tip::
+   - To view the payments and invoices linked to a specific |sdd| mandate, click the
+     :guilabel:`Collections` and :guilabel:`Invoices Paid` smart button on the :ref:`Direct Debit
+     Mandate <accounting/batch_sdd/sdd_mandates>` form.
+   - Click :guilabel:`Re-generate Export file` to regenerate the XML file.
 
 .. seealso::
-   * :doc:`batch`
-   * :doc:`../bank`
-   * `List of all SEPA countries
-     <https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_
-   * `Sepa guidelines
+   - :doc:`batch`
+   - :doc:`SEPA Direct Debit for online payments <../../payment_providers/sdd>`
+   - `SEPA guidelines
      <https://www.europeanpaymentscouncil.eu/document-library/implementation-guidelines/sepa-credit-transfer-inter-psp-implementation-guidelines>`_
+
+|sdd| rejections
+================
+
+|sdd| rejections can occur for several reasons, the most common being insufficient funds in the
+customer's account. With |sdd|, the recipient's account is credited before the funds are actually
+debited from the customer's account. As a result, if an |sdd| payment is later rejected, the bank
+automatically withdraws the amount of that payment from the recipient's account, and a new
+transaction for a negative amount is created to reflect the |sdd| rejection.
+
+|sdd| rejections are handled differently depending on whether :ref:`outstanding accounts
+<accounting/bank/outstanding-accounts>` are configured or not for the |sdd| payment method.
+
+.. note::
+   The following procedures assume that the incoming |sdd| payment's bank transaction has already
+   been :ref:`reconciled <accounting/reconciliation/reconcile>` with the payments or invoices.
+
+.. tabs::
+
+   .. tab:: Without outstanding accounts
+
+      If no :ref:`outstanding accounts <accounting/bank/outstanding-accounts>` are configured for
+      the |sdd| payment method, no journal entry is created. In this case, you must cancel and
+      unreconcile the payment.
+
+      #. Access the invoice linked to the rejected |sdd| payment.
+      #. Click the :guilabel:`Payments` smart button to access the payment associated with the
+         invoice.
+      #. Click :guilabel:`Reset to draft`, then :guilabel:`Cancel`.
+      #. Go back to the invoice and click the :icon:`fa-info-circle` :guilabel:`(information)` icon
+         in the footer of the :guilabel:`Invoice Lines` tab, then click :guilabel:`Unreconcile`.
+      #. :ref:`Access the bank journal's reconciliation view <accounting/reconciliation/access>` and
+         :ref:`reconcile <accounting/reconciliation/reconcile>` the transaction created for the
+         |sdd| rejection with the debit (negative journal item) to the account receivable on the
+         incoming bank transaction.
+
+   .. tab:: Using outstanding accounts
+
+      If an :ref:`outstanding account <accounting/bank/outstanding-accounts>` is set on the |sdd|
+      payment method, |sdd| payments create journal entries. If an |sdd| payment is rejected, you
+      must reverse the journal entry associated with the rejected payment and reconcile the reversal
+      of the journal entry with the transaction for the |sdd| rejection. To do so, follow these
+      steps:
+
+      #. Access the invoice linked to the rejected |sdd| payment.
+      #. Click the :icon:`fa-info-circle` :guilabel:`(information)` icon in the footer of the
+         :guilabel:`Invoice Lines` tab, then click :guilabel:`View` to access the payment associated
+         with the invoice.
+      #. Click the :guilabel:`Journal entry` smart button to access the related journal entry.
+      #. Click :guilabel:`Reverse entry`, optionally edit the fields in the popup, then click
+         :guilabel:`Reverse`. A reversal entry is created with a :guilabel:`Reference` mentioning
+         the initial journal entry. As a result, the invoice is marked as :guilabel:`Not paid`.
+      #. :ref:`Access the bank journal's reconciliation view <accounting/reconciliation/access>` and
+         :ref:`reconcile <accounting/reconciliation/reconcile>` the transaction created for the
+         |sdd| rejection with the reversal of the entry related to the payment.

content/applications/finance/fiscal_localizations/united_kingdom.rst

@@ -179,7 +179,7 @@ Bill payments
 -------------
 
 To generate Bacs files for bill payments, set the :guilabel:`Payment Method` to
-:guilabel:`BACS Direct Debit` when :ref:`registering vendor payments <batch-payments/register-payments>`.
+:guilabel:`BACS Direct Debit` when :doc:`registering vendor payments <../accounting/payments>`.
 
 Then, create a vendor batch payment:
 
@@ -200,6 +200,9 @@ Export File` if you need a new Bacs file for that batch payment.
 .. image:: united_kingdom/bacs-files.png
    :alt: Vendor Batch Payment view with generated BACS file.
 
+.. seealso::
+   :doc:`../accounting/payments/batch`
+
 .. _localization/united-kingdom/invoice-payments:
 
 Invoice payments
@@ -211,7 +214,7 @@ and click :guilabel:`New`. Select a :guilabel:`Customer`, their :guilabel:`IBAN`
 :guilabel:`Journal` you wish to use.
 
 To generate Bacs files for invoice payments, set the :guilabel:`Payment Method` to
-:guilabel:`BACS Direct Debit` when :ref:`registering invoice payments <batch-payments/register-payments>`.
+:guilabel:`BACS Direct Debit` when :doc:`registering invoice payments <../accounting/payments>`.
 
 .. tip::
    If you register the payment for an invoice linked to a subscription or via

content/applications/finance/payment_providers.rst

@@ -8,6 +8,7 @@ Online payments
    :titlesonly:
 
    payment_providers/wire_transfer
+   payment_providers/sdd
    payment_providers/adyen
    payment_providers/amazon_payment_services
    payment_providers/asiapay
@@ -176,7 +177,7 @@ Bank payments
 - | :doc:`Wire Transfer <payment_providers/wire_transfer>`
   | When selected, Odoo displays your payment information with a payment reference. You have to
     approve the payment manually once you have received it in your bank account.
-- | :doc:`SEPA Direct Debit <../finance/accounting/payments/batch_sdd>`
+- | :doc:`SEPA Direct Debit <payment_providers/sdd>`
   | Your customers can make a bank transfer to register a SEPA Direct Debit mandate and get their
     bank account charged directly.
 
@@ -458,6 +459,7 @@ payments from other payments.
 
 .. seealso::
    - :doc:`payment_providers/wire_transfer`
+   - :doc:`payment_providers/sdd`
    - :doc:`payment_providers/adyen`
    - :doc:`payment_providers/authorize`
    - :doc:`payment_providers/asiapay`

content/applications/finance/payment_providers/sdd.rst

@@ -0,0 +1,75 @@
+=================
+SEPA Direct Debit
+=================
+
+.. |sdd| replace:: :abbr:`SDD (SEPA Direct Debit)`
+
+SEPA (Single Euro Payments Area) is a payment-integration initiative of the European Union that
+facilitates standardized and simplified electronic payments in euros across participating countries.
+
+SEPA Direct Debit (SDD) is a payment provider that allows future payments to be collected from
+customers' bank accounts based on a signed :ref:`SEPA Direct Debit mandate
+<accounting/batch_sdd/sdd_mandates>`. This mandate authorizes the recipient to automatically
+initiate one-time or :doc:`recurring </applications/sales/subscriptions>` payments using |sdd|.
+
+.. important::
+   To use the SEPA Direct Debit (SDD) payment provider and create :ref:`SEPA Direct Debit mandates
+   <accounting/batch_sdd/sdd_mandates>`:
+
+   - The invoice being paid must be for an amount in euros.
+   - The :guilabel:`SEPA Direct Deposit (SDD)` feature must be enabled, and the company's
+     :guilabel:`Creditor Identifier` must be defined in the :ref:`Accounting or Invoicing settings
+     <accounting/batch_sdd/sepa-configuration>`.
+
+To configure **SEPA Direct Debit**:
+
+#. :ref:`Navigate to the SEPA Direct Debit payment provider <payment_providers/supported_providers>`.
+#. In the :guilabel:`Configuration` tab, select whether the memo or :guilabel:`Communication` to be
+   displayed alongside the payment instructions should be:
+
+   - :guilabel:`Based on Document Reference`: the sales order or invoice number
+   - :guilabel:`Based on Customer ID`: the customer identifier
+
+#. Select the :guilabel:`Enable QR codes` check box to activate QR code payments.
+
+   .. note::
+      :doc:`Additional accounting setup <../accounting/customer_invoices/epc_qr_code>` is required
+      to use QR codes.
+
+#. Edit the default payment instructions in the :guilabel:`Messages` tab to include your **bank
+   account number**. These instructions are displayed at the end of the checkout process on your
+   ecommerce website or on the customer portal.
+#. Set the :guilabel:`State` field to :guilabel:`Enabled`.
+
+.. important::
+   - Leave the :guilabel:`Currencies` field set to the default :guilabel:`EUR` tag to ensure |sdd|
+     is only available for payments in euros.
+   - The :guilabel:`Bank Account` defined for the :guilabel:`Payment Journal` must be a valid IBAN.
+
+.. tip::
+   You can also test SEPA direct debit payments using the :ref:`payment_providers/test-mode`.
+
+.. seealso::
+   :doc:`../payment_providers`
+
+Online payments with |sdd|
+==========================
+
+Customers selecting |sdd| as a payment method are prompted to enter their IBAN to complete the
+:ref:`SEPA Direct Debit mandate <accounting/batch_sdd/sdd_mandates>`.
+
+The |sdd| mandate is then automatically created in :guilabel:`Draft` based on the provided IBAN. To
+validate the information, customers must confirm each new mandate with a successful bank transfer of
+the expected amount **using the specified payment reference (communication)**. Once this initial
+payment is received and reconciled, the mandate is automatically validated and updated to the
+:guilabel:`Active` status. Once a mandate is active, it is reused for all subsequent payments made
+with the |sdd| payment method. You can then collect them by :ref:`uploading them to your online
+banking interface <accounting/batch_sdd/XML>`.
+
+.. seealso::
+   :doc:`../accounting/payments/batch_sdd`
+
+.. note::
+   |sdd| is also available as a payment method through other providers, such as :doc:`stripe`,
+   :doc:`adyen`, and :doc:`buckaroo`. In these cases, |sdd| mandates are handled externally by the
+   payment provider.

content/applications/finance/payment_providers/wire_transfer.rst

@@ -2,25 +2,22 @@
 Wire transfers
 ==============
 
-The **Wire transfer** payment method allows you to provide payment instructions to your customers,
-such as the bank details and communication. They are displayed:
+The **Wire Transfer** payment method allows you to provide payment instructions to your customers,
+such as your bank details and a reference to include with the payment. These instructions are
+displayed after the customer selects :guilabel:`Wire Transfer` as the payment method and clicks the
+:guilabel:`Pay now` button at the end of the checkout process on your ecommerce website or
+on the customer portal.
 
-- at the end of the checkout process, once the customer has selected :guilabel:`Wire transfer` as a
-  payment method and clicked the :guilabel:`Pay now` button:
-
-  .. image:: wire_transfer/payment_instructions_checkout.png
-     :alt: Payment instructions at checkout
-
-- on the customer portal:
-
-  .. image:: wire_transfer/payment_instructions_portal.png
+.. image:: wire_transfer/payment_instructions_portal.png
+   :scale: 80%
    :alt: Payment instructions on the customer portal
 
 .. note::
-   - While this method is very accessible and requires minimal setup, it is very inefficient
-     process-wise. We recommend setting up a :doc:`payment provider <../payment_providers>` instead.
+   - While this method is widely accessible and requires minimal setup, it is not efficient
+     process-wise. It is recommended to set up a :doc:`payment provider <../payment_providers>`
+     instead.
    - Online orders remain in the :guilabel:`Quotation sent` (i.e., unpaid order) stage until you
-     receive the payment and :guilabel:`Confirm` the order.
+     receive the payment and manually :guilabel:`Confirm` the order.
 
 .. tip::
    **Wire transfer** can be used as a template for other payment methods that are processed
@@ -29,26 +26,33 @@ such as the bank details and communication. They are displayed:
 Configuration
 =============
 
-To configure **Wire Transfer**, go to :menuselection:`Accounting / Website --> Configuration -->
-Payment Providers`, and open the :guilabel:`Wire Transfer` card. Then, in the
-:guilabel:`Configuration` tab:
+To configure **Wire Transfer**:
 
-- Select the :guilabel:`Communication` to be used;
+#. :ref:`Navigate to the Wire Transfer payment provider <payment_providers/supported_providers>`.
+#. In the :guilabel:`Configuration` tab, select whether the memo or :guilabel:`Communication` to be
+   displayed alongside the payment instructions should be:
 
-  - :guilabel:`Based on Document Reference`: sales order or invoice number
-  - :guilabel:`Based on Customer ID`: customer identifier
+   - :guilabel:`Based on Document Reference`: the sales order or invoice number
+   - :guilabel:`Based on Customer ID`: the customer identifier
 
-- Tick the :guilabel:`Enable QR codes` check box to activate :doc:`QR code payments
-  <../accounting/customer_invoices/epc_qr_code>`.
+#. Enable :guilabel:`Enable QR codes` to activate QR code payments.
 
-Define the payment instructions in the :guilabel:`Messages` tab:
+   .. note::
+      :doc:`Additional accounting setup <../accounting/customer_invoices/epc_qr_code>` is required
+      to use QR codes.
 
-.. image:: wire_transfer/payment_instructions.png
+#. Define the payment instructions in the :guilabel:`Messages` tab. If :doc:`a bank account
+   <../accounting/bank>` has already been defined, the account number is automatically added to the
+   default message generated by Odoo. You can also add it afterward and update the message by
+   clicking :guilabel:`Reload pending message`.
+
+   .. image:: wire_transfer/payment_instructions.png
       :alt: Define payment instructions
 
-If you have already defined :doc:`a bank account <../accounting/bank>`, the account number will be
-automatically added to the default message generated by Odoo. You can also add it afterwards and
-update the message by clicking :guilabel:`Reload pending message`.
+#. Set the :guilabel:`State` field to :guilabel:`Enabled`.
+
+.. tip::
+   You can also test wire transfers using the :ref:`payment_providers/test-mode`.
 
 .. seealso::
-   :ref:`payment_providers/journal`
+   :doc:`../payment_providers`

content/applications/sales/subscriptions.rst

@@ -280,6 +280,10 @@ If an :guilabel:`Online signature` or :guilabel:`Online payment` is required to
 quotation, set the checkboxes next to either (or both) of these labels in the :guilabel:`Other Info`
 tab, under the :guilabel:`SALES` section.
 
+.. seealso::
+   - :doc:`/applications/finance/accounting/payments/online`
+   - :doc:`Payment providers and payment methods </applications/finance/payment_providers>`
+
 .. toctree::
    :titlesonly:
 
@@ -291,4 +295,3 @@ tab, under the :guilabel:`SALES` section.
    subscriptions/automatic_alerts
    subscriptions/scheduled_actions
    subscriptions/reports
-   subscriptions/payment_providers

content/applications/sales/subscriptions/payment_providers.rst

@@ -1,10 +0,0 @@
-:nosearch:
-
-=================
-Payment providers
-=================
-
-.. toctree::
-   :titlesonly:
-
-   payment_providers/wire_transfer

content/applications/sales/subscriptions/payment_providers/wire_transfer.rst

@@ -1,156 +0,0 @@
-=============
-Wire transfer
-=============
-
-The *wire transfer* payment method allows for payment instructions to be shared with a customer
-after purchasing a product. With a subscription, these payment instructions are shared every time
-the payment is renewed.
-
-.. note::
-   The wire transfer payment method requires minimal setup, but in most cases, it is inefficient
-   compared to other online payment providers. It is recommended to use another payment provider
-   with subscriptions, due to wire transfers requiring manual confirmation for each payment.
-
-.. _subscriptions/wire-transfer-configuration:
-
-Configuration
-=============
-
-To use the wire transfer payment method, first ensure the *Wire Transfer* payment method is enabled.
-
-To do so, begin by navigating to the *Payment Providers* page in either the **Accounting**,
-**Website**, or **Sales** apps.
-
-For example, navigate to :menuselection:`Accounting app --> Configuration --> Online Payments:
-Payment Providers`, then click the :guilabel:`Wire Transfer` card.
-
-.. tip::
-   If the **Accounting** app is not installed, the *Payment Providers* page can also be reached by
-   navigating to :menuselection:`Website app --> Configuration --> eCommerce: Payment Providers`, or
-   :menuselection:`Sales app --> Configuration --> Online Payments: Payment Providers`.
-
-Next, set the :guilabel:`State` to :guilabel:`Enabled` to enable wire transfers. Use the drop-down
-menus next to the :guilabel:`Company` and :guilabel:`Website` fields to set where wire transfers can
-be used.
-
-The options in the :guilabel:`Configuration` tab can be used to customize the wire transfer.
-Optionally tick the checkbox next to :guilabel:`Enable QR Codes` to enable the use of QR codes when
-paying by wire transfer, if desired.
-
-Use the drop-down menu next to the :guilabel:`Communication` field to select the communication type
-used on sales orders. Choose :guilabel:`Based on Document Reference` to use the sales order (or
-invoice number), or :guilabel:`Based on Customer ID` to use the customer identifier. With either
-method selected, communication is given to the customer, once they choose the wire transfer payment
-method.
-
-The configuration options listed under the :guilabel:`Availability` section are used to set payment
-restrictions, and are optional. Use the :guilabel:`Maximum Amount` field to set a maximum payment
-value, the :guilabel:`Currencies` field to restrict any currencies from being used for payment, and
-the :guilabel:`Countries` field to restrict payment from any particular countries, if desired.
-
-In the :guilabel:`Messages` tab, use the :guilabel:`Pending Message` field to add a message
-containing wire transfer information. This message is displayed to the customer after confirming
-their order, as well as if the order is marked as pending after the payment is processed.
-
-If :doc:`a bank account <../../../finance/accounting/bank>` has already been defined, the account
-number is automatically added to the default message generated by Odoo. A bank account can also be
-added afterwards, and the message updates with the appropriate bank information by clicking
-:icon:`fa-refresh` :guilabel:`Reload pending message`.
-
-Once all necessary configuration settings are complete, the :icon:`fa-eye-slash`
-:guilabel:`Unpublished` smart button located at the top of the page automatically changes to
-:icon:`fa-globe` :guilabel:`Published` to show the wire transfer payment option is now visible
-to customers. Only keep the payment method published if payments are ready to be received.
-
-.. tip::
-   It is possible to keep the payment method enabled, but **not** visible to customers, until
-   payments are ready to be received. To do that, set the smart button to :icon:`fa-eye-slash`
-   :guilabel:`Unpublished` after setting the :guilabel:`State` to :guilabel:`Enabled`.
-
-.. image:: wire_transfer/wire-transfer-published.png
-   :align: center
-   :alt: The wire transfer card enabled and published.
-
-Test mode
----------
-
-The wire transfer payment method can be tested before it is accessed by customers by selecting the
-:guilabel:`Test Mode` option in the :guilabel:`State` field on the form. Upon selecting
-:guilabel:`Test Mode`, an orange :guilabel:`Test mode` banner appears in the upper-right corner of
-the form.
-
-Next, enter the credentials for a bank account with accessible transactions in the
-:guilabel:`Messages` tab. To re-enable normal function after testing, change the :guilabel:`State`
-setting to :guilabel:`Enabled`.
-
-.. note::
-   By default, the payment provider remains :guilabel:`Unpublished` in :guilabel:`Test Mode`, so it
-   is not visible to visitors.
-
-.. warning::
-   It is recommended to use the :guilabel:`Test Mode` setting on a duplicate (or test) database to
-   avoid potential issues with invoice numbering.
-
-.. _subscriptions/wire-transfer-payment:
-
-Pay by wire transfer
-====================
-
-With wire transfers :ref:`enabled and published <subscriptions/wire-transfer-configuration>`,
-customers see wire transfers as an available payment method at checkout when purchasing a product.
-
-When this method is selected by a customer, they are shown the *Pending Message* set in the
-:ref:`wire transfer configuration page <subscriptions/wire-transfer-configuration>`, after
-confirming their purchase. Once the purchase is confirmed, a sales order is created.
-
-.. image:: wire_transfer/payment-instructions-checkout.png
-   :align: center
-   :alt: The wire transfer pending message shown to customers.
-
-.. important::
-   Online orders remain in the *Quotation sent* (i.e. unpaid order) stage until both the payment is
-   received, *and* the order is confirmed manually, using the :guilabel:`Confirm` button on the
-   sales order.
-
-To begin processing the payment, navigate to :menuselection:`Sales app --> Orders --> Orders`, and
-click the corresponding sales order. Ensure the sales order is correct, then click
-:guilabel:`Confirm` to confirm the sales order.
-
-Next, click the new :guilabel:`Create Invoice` button, then choose :guilabel:`Regular invoice`, and
-click :guilabel:`Create Draft Invoice`. A draft of the invoice appears. Click :guilabel:`Confirm` to
-validate the invoice.
-
-To send this invoice to the customer, click the :guilabel:`Send & Print` button. A :guilabel:`Send`
-pop-up window appears, with an email template configured, and a PDF invoice attached.
-
-Ensure the information is correct, then click :guilabel:`Send & Print`. The pop-up window
-disappears, and the :guilabel:`Send & Print` button turns gray to show the invoice has been sent.
-
-.. tip::
-   The default template for sending an invoice can be modified by navigating to
-   :menuselection:`Settings app --> Companies --> Email Templates --> Review All Templates -->
-   Invoice: Sending`.
-
-Next, click the :guilabel:`Register payment` button on the invoice page. A pop-up window titled,
-:guilabel:`Register Payment`, appears with options for selecting the type of payment. In the
-:guilabel:`Journal` field, select :guilabel:`Bank` from the drop-down menu. Next, set the
-:guilabel:`Payment Method` to :guilabel:`Manual`. Ensure the :guilabel:`Amount` and
-:guilabel:`Payment Date` are correct, then click the :guilabel:`Create Payment` button.
-
-.. image:: wire_transfer/register-payment.png
-   :align: center
-   :alt: The register payment pop-up window.
-
-The customer invoice is revealed with a green :guilabel:`In Payment` banner in the upper-right
-corner. At this point, the flow is now complete.
-
-.. image:: wire_transfer/in-payment-banner.png
-   :align: center
-   :alt: The green in payment banner displayed on the invoice.
-
-.. note::
-   If payment has been received before sending the invoice, such as in cash, the payment can still
-   be registered in Odoo by clicking the :guilabel:`Register Payment` button, and creating the
-   payment *before* clicking :guilabel:`Send & Print`. Now, when an invoice is sent using the
-   :guilabel:`Send & Print` button, a new line is automatically added to the invoice message,
-   stating the invoice is already paid.

redirects/17.0.txt

@@ -113,6 +113,8 @@ applications/sales/crm/acquire_leads/generate_leads.rst applications/sales/crm/a
 applications/sales/crm/pipeline/multi_sales_team.rst applications/sales/crm/pipeline/manage_sales_teams.rst                                               # multi_sales_team --> manage_sales_teams
 applications/sales/point_of_sale/pricing/digital_labels.rst applications/sales/point_of_sale/pricing/electronic_labels.rst                                # digital_labels --> electronic_labels
 applications/sales/point_of_sale/payment_methods/terminals/vantiv.rst applications/sales/point_of_sale/payment_methods/terminals.rst		# terminals/vantiv --> terminals
+applications/sales/subscriptions/payment_providers/wire_transfer.rst applications/finance/payment_providers/wire_transfer.rst
+applications/sales/subscriptions/payment_providers/sdd.rst applications/finance/payment_providers/sdd.rst
 
 # applications/services