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[IMP] adapt doc to the removal of voip_onsip
closes odoo/documentation#14978 Related: odoo/enterprise#97465 Related: odoo/upgrade#8679 Signed-off-by: Felicia Kuan (feku) <feku@odoo.com>
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@@ -71,8 +71,7 @@ Odoo:
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To add the credentials for the alternate provider, go to the **Settings** app and search for `VoIP`.
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In the :guilabel:`Integrations` section under :guilabel:`VoIP`, click :guilabel:`Manage Providers`.
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And then, click :guilabel:`New` and enter the requested information (like the websocket's URL). Note
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that the :guilabel:`OnSIP Domain` field is where the domain created by the alternate provider goes.
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And then, click :guilabel:`New` and enter the requested information (like the websocket's URL).
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If any issues with the |VOIP| service provider are encountered, then reach out to their support
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team. If any issues when setting up the |VOIP| service provider are encountered in Odoo, then follow
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@@ -33,30 +33,31 @@ Configuration
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=============
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To configure the Odoo database to connect to OnSIP services, first navigate to the
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:menuselection:`Apps application` from the main Odoo dashboard. Then, remove the default `Apps`
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filter from the :guilabel:`Search...` bar, and search for `OnSIP`.
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:menuselection:`Apps application` from the main Odoo dashboard. Then, search for `phone`.
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Next, activate the :guilabel:`VOIP OnSIP` module.
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Next, activate the :guilabel:`Phone` module.
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.. image:: onsip/install-onsip.png
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.. image:: onsip/install-voip.png
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:align: center
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:alt: View of OnSIP app in the app search results.
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:alt: View of Odoo Phone in the app search results.
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Odoo VoIP setting
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-----------------
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After installing the *VOIP OnSIP* module, go to the :menuselection:`Settings app`, scroll down to
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the :guilabel:`Integrations` section, and locate the :guilabel:`VoIP` fields. Then, proceed to fill
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in those three fields with the following information:
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After installing the *Phone* module, go to the :menuselection:`Phone app`, click on
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:guilabel:`Configuration` in the top bar menu, then on :guilabel:`Providers` fields. Then, create
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a new entry for OnSIP if it doesn't exist yet and fill the fields with the following information:
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- :guilabel:`OnSIP Domain`: the domain that was assigned when creating an account on `OnSIP
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- :guilabel:`PBX Server IP`: the domain that was assigned when creating an account on `OnSIP
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<https://www.onsip.com/>`_.
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- :guilabel:`WebSocket`: `wss://edge.sip.onsip.com`
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- :guilabel:`VoIP Environment`: :guilabel:`Production`
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You can configure the other fields according to your own preferences.
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.. image:: onsip/voip-setting.png
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:align: center
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:alt: VoIP configuration settings in Odoo Settings app.
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:alt: Provider configuration in Odoo Phone.
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.. tip::
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To access the OnSIP domain, navigate to `OnSIP <https://www.onsip.com/>`_ and log in. Then, click
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@@ -73,6 +74,9 @@ in those three fields with the following information:
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:alt: Domain setting revealed (highlighted) on administrative panel of OnSIP management
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console.
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To enable compatibility with Odoo Phone, make sure that you set the `Auth username` field to the
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same value as the `Username` field.
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Odoo user setting
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-----------------
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@@ -82,15 +86,15 @@ configured in the Odoo user's settings/preferences.
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To do that, navigate to :menuselection:`Settings app --> Manage Users --> Select the User`.
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On the user form, click :guilabel:`Edit` to configure the user's OnSIP account. Then, click the
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:guilabel:`Preferences` tab, and scroll to the :guilabel:`VoIP Configuration` section.
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:guilabel:`Preferences` tab, and scroll to the :guilabel:`VoIP` section.
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In this section, fill in the fields with OnSIP credentials.
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In this section, select the provider you just configured and fill in the fields with OnSIP
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credentials.
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Fill in the following fields with the associated credentials listed below:
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- :guilabel:`Voip Username` = OnSIP :guilabel:`Username`
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- :guilabel:`OnSIP Auth Username` = OnSIP :guilabel:`Auth Username`
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- :guilabel:`VoIP Secret` = OnSIP :guilabel:`SIP Password`
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- :guilabel:`Username` = OnSIP :guilabel:`Username`
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- :guilabel:`Secret` = OnSIP :guilabel:`SIP Password`
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.. tip::
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The OnSIP extension can be found in the *User* banner line above the tabs.
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@@ -131,7 +135,7 @@ window (or tab), and try again.
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.. image:: onsip/onsip04.png
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:align: center
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:alt: Missing parameter message in the Odoo VoIP widget.
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:alt: Missing parameter message in the Odoo Phone widget.
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Incorrect number
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~~~~~~~~~~~~~~~~
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@@ -147,7 +151,7 @@ For example, `16505555555` (where `1` is the international prefix for the United
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.. image:: onsip/onsip05.png
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:align: center
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:alt: Incorrect number message populated in the Odoo VoIP widget.
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:alt: Incorrect number message populated in the Odoo Phone widget.
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.. seealso::
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For a list of comprehensive country codes, visit: `https://countrycode.org
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@@ -157,7 +161,7 @@ OnSIP on mobile phone
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=====================
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In order to make and receive phone calls when the user is not in front of Odoo on their computer, a
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softphone app on a mobile phone can be used in parallel with Odoo *VoIP*.
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softphone app on a mobile phone can be used in parallel with Odoo *Phone*.
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This is useful for convenient, on-the-go calls, and to make sure incoming calls are heard. Any SIP
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softphone will work.
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