add phpinfo to troubleshooting doc

This commit is contained in:
Carla Schroder
2015-05-15 12:12:36 -07:00
parent 07e7273a20
commit 55b70f0bfb

View File

@@ -39,12 +39,13 @@ If you can't find a solution, please use our `bugtracker`_.
General Troubleshooting
-----------------------
Debugging the issue
~~~~~~~~~~~~~~~~~~~
ownCloud Logfiles
~~~~~~~~~~~~~~~~~
In a standard ownCloud installation the log level is set to ``Normal``. To find any issues
you need to raise the log level to ``All`` from the Admin page. Please see :doc:`../configuration_server/logging_configuration`
for more informations on this log levels.
In a standard ownCloud installation the log level is set to ``Normal``. To find
any issues you need to raise the log level to ``All`` from the Admin page.
Please see :doc:`../configuration_server/logging_configuration` for more
informations on this log levels.
Some logging - for example JavaScript console logging - needs manually editing the
configuration file.
@@ -60,7 +61,25 @@ For JavaScript issues you will also need to view the javascript console. All maj
have decent developer tools for viewing the console, and you usually access them by
pressing F-12. For Firefox it is recommended to install the `Firebug extension <https://getfirebug.com/>`_.
.. note:: The logfile of ownCloud is located in the datadirectory ``/var/www/owncloud/data/owncloud.log``.
.. note:: The logfile of ownCloud is located in the datadirectory
``/var/www/owncloud/data/owncloud.log``.
phpinfo
~~~~~~~
You will need to know your PHP version and configurations. To do this, create a
plain-text file named **phpinfo.php** and place it in your Web root, for
example ``/var/www/html/phpinfo.php``. (Your Web root may be in a different
location; your Linux distribution documentation will tell you where.) This file
contains just this line::
<?php phpinfo(); ?>
Open this file in a Web browser. Your PHP version is at the top, and the rest of
the page contains abundant system information such as active modules, active
`.ini` files, and much more. When you are finished reviewing your information
you must delete ``phpinfo.php``, or move it outside of your Web directory,
because it is a security risk to expose such sensitive data.
Debugging Sync-Issues
~~~~~~~~~~~~~~~~~~~~~