add refs to configuration report generators to relevant pages

This commit is contained in:
Carla Schroder
2016-05-27 10:50:46 -07:00
parent 0e6408ee10
commit 4e19bc5517
5 changed files with 28 additions and 4 deletions

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@@ -32,3 +32,4 @@ Enterprise Edition Only
enterprise_file_management/index
enterprise_logging/index
enterprise_firewall/index
enterprise_troubleshooting

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@@ -1,6 +1,6 @@
========================================
=========================================
Enterprise Logging Apps (Enterprise only)
========================================
=========================================
.. toctree::
:maxdepth: 2

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@@ -0,0 +1,21 @@
==========================
Enterprise Troubleshooting
==========================
When you have problems with your ownCloud Enterprise installation, refer to
:doc:`../issues/general_troubleshooting` to see if you can resolve your issue
without opening a support ticket. If you need to open a support ticket, use the
Open Ticket button in your account on
`<https://customer.owncloud.com/owncloud/>`_.
Bug reports and trouble tickets usually need a copy of your ownCloud server
configuration report. You have two ways to generate a configuration report.
#. Use the :ref:`occ config command <config_commands_label>`.
#. Use the **Enterprise license key** app on your ownCloud Admin page to
generate the report with the click of a button.
.. figure:: images/config-report-1.png
:alt: Enterprise license key app
Both methods automatically obscure passwords and secrets.

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@@ -31,7 +31,9 @@ If you think you have found a bug in ownCloud, please:
* Search for a solution (see the options above)
* Double-check your configuration
If you can't find a solution, please use our `bugtracker`_.
If you can't find a solution, please use our `bugtracker`_. You can generate a
configuration report with the :ref:`occ config command
<config_commands_label>`, with passwords automatically obscured.
.. _the ownCloud Forums: https://forum.owncloud.org
.. _FAQ page: https://forum.owncloud.org/viewforum.php?f=17
@@ -40,7 +42,7 @@ If you can't find a solution, please use our `bugtracker`_.
.. _webchat: http://webchat.freenode.net/?channels=owncloud
.. _Enterprise Edition: https://owncloud.com/lp/community-or-enterprise/
.. _bugtracker:
https://doc.owncloud.org/server/9.0/developer_manual/bugtracker/index.html
https://doc.owncloud.org/server/9.1/developer_manual/bugtracker/index.html
.. TODO ON RELEASE: Update version number above on release
General Troubleshooting