GitBook: [#24] updating wording for support options to make 5NF support clearer

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James Carppe
2022-05-30 22:46:52 +00:00
committed by gitbook-bot
parent 6b68edf72d
commit cb1b106a87

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@@ -26,15 +26,15 @@ As an open source product we rely on users in our community to support one anoth
## Getting support
### Community Edition
### Community Edition and Five Node Free Users
Community Edition and five nodes free customers can get support through the following channels:
Community Edition and five nodes free users can get support through the following channels:
* **Ask questions** either in [GitHub Issues](https://github.com/portainer/portainer/issues) or the [community Slack channel](https://join.slack.com/t/portainer/shared\_invite/zt-txh3ljab-52QHTyjCqbe5RibC2lcjKA). Other platforms exist (Reddit, Discord, Stack Overflow) but we are less active in those spaces.
* **Log bugs** in [GitHub Issues](https://github.com/portainer/portainer/issues) so they can be properly managed.
* **Flag vulnerabilities** by emailing [security@portainer.io](mailto:security@portainer.io) so we can deal with them immediately.
* **Flag documentation issues** via our [GitHub documentation channel](https://github.com/portainer/portainer-docs/issues) (or start [contributing](contribute/contribute.md) and make our documentation better!).
### Business Edition
### Business Edition Customers
As a Portainer Business Edition customer, you can log tickets directly with our team via [email](mailto:businesssupport@portainer.io) or filling out the [Request Support form](https://www.portainer.io/portainer-business-support). You can report a bug, ask a question, tell us about an issue with documentation, or request a feature. Tickets are checked and resolved by Portainer staff within the SLA.
As a paying Portainer Business Edition customer, you can log tickets directly with our team via [email](mailto:businesssupport@portainer.io) or filling out the [Request Support form](https://www.portainer.io/portainer-business-support). You can report a bug, ask a question, tell us about an issue with documentation, or request a feature. Tickets are checked and resolved by Portainer staff within the SLA.