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* Add CLI instructions to create UCP support dump Fixes #1648 Signed-off-by: Tom Barlow <tomwbarlow@gmail.com> * Make image specific to version
41 lines
1.1 KiB
Markdown
41 lines
1.1 KiB
Markdown
---
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description: Your Docker subscription gives you access to prioritized support. You
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can file tickets via email, your the support portal.
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keywords: Docker, support, help
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title: Get support
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---
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Your Docker Data Center, or Universal Control Plane subscription gives you
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access to prioritized support. The service levels depend on your subscription.
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If you need help, you can file a ticket via:
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* [Email](mailto:support@docker.com)
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* [Docker support page](https://support.docker.com/)
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Be sure to use your company email when filing tickets.
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Docker Support engineers may ask you to provide a UCP support dump, which is an
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archive that contains UCP system logs and diagnostic information. To obtain a
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support dump:
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## From the UI
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1. Log into the UCP UI with an administrator account.
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2. On the top-right menu, **click your username**, and choose **Support Dump**.
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{: .with-border}
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## From the CLI
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To get the support dump from the CLI, use SSH to log into a UCP manager node
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and run:
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```none
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docker run --rm \
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--name ucp \
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-v /var/run/docker.sock:/var/run/docker.sock \
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{{ page.docker_image }} \
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support > docker-support.tgz
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```
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