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20 lines
853 B
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20 lines
853 B
Markdown
---
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title: Get support for DTR
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description: Your Docker subscription gives you access to prioritized support. You
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can file tickets via email, your the support portal.
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keywords: support, help
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---
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Your Docker Enterprise Edition subscription gives you access to prioritized
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support. The service levels depend on your subscription.
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Before reaching out to Docker Support, make sure you're listed as an authorized
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support contact for your account. If you're not listed as an authorized
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support contact, find a person who is, and ask them to open a case with
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Docker Support in your behalf.
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You can open a new support case at the [Docker support page](https://support.docker.com/).
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If you're unable to submit a new case using the support page, fill in the
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[Docker account support form](https://success.docker.com/support) using your
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company email address.
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