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docs: address issue #24232

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in response to issue #24232.

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2026-02-27 13:30:12 +00:00
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commit b21ee2e024
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25
content/manuals/accounts/deactivate-user-account.md
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@@ -15,25 +15,26 @@ see [Deactivating an organization](../admin/organization/deactivate-account.md).
> [!WARNING]
>
> All Docker products and services that use your Docker account are
inaccessible after deactivating your account.
> inaccessible after deactivating your account.
## Prerequisites
Before deactivating your Docker account, ensure you meet the following requirements:
- If you are an organization or company owner, you must leave your organization
or company before deactivating your Docker account:
1. Sign in to [Docker Home](https://app.docker.com/admin) and choose
your organization.
1. Select **Members** and find your username.
1. Select the **Actions** menu and then select **Leave organization**.
or company before deactivating your Docker account:
1. Sign in to [Docker Home](https://app.docker.com/admin) and choose
your organization.
1. Select **Members** and find your username.
1. Select the **Actions** menu and then select **Leave organization**.
- If you are the sole owner of an organization, you must assign the owner role
to another member of the organization and then remove yourself from the
organization, or deactivate the organization. Similarly, if you are the sole
owner of a company, either add someone else as a company owner and then remove
yourself, or deactivate the company.
to another member of the organization and then remove yourself from the
organization, or deactivate the organization. Similarly, if you are the sole
owner of a company, either add someone else as a company owner and then remove
yourself, or deactivate the company.
- If you have an active Docker subscription, [downgrade it to a Docker Personal subscription](../subscription/change.md).
- Download any images and tags you want to keep. Use `docker pull -a <image>:<tag>`.
- Download any images and tags you want to keep. Use `docker pull -a <image>`
to pull all tags, or `docker pull <image>:<tag>` to pull a specific tag.
- Unlink your [GitHub and account](../docker-hub/repos/manage/builds/link-source.md#unlink-a-github-user-account).
## Deactivate
@@ -43,7 +44,7 @@ Once you have completed all the previous steps, you can deactivate your account.
> [!WARNING]
>
> Deactivating your account is permanent and can't be undone. Make sure
to back up any important data.
> to back up any important data.
1. Sign in to [Docker Home](https://app.docker.com/login).
1. Select your avatar to open the drop-down menu.

15
content/manuals/admin/organization/deactivate-account.md
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@@ -4,7 +4,7 @@ description: Learn how to deactivate a Docker organization and required prerequi
keywords: delete, deactivate organization, account, organization management, Admin Console, cancel subscription
weight: 42
aliases:
- /docker-hub/deactivate-account/
- /docker-hub/deactivate-account/
---
{{< summary-bar feature_name="General admin" >}}
@@ -16,15 +16,15 @@ accounts, see [Deactivate a user account](../../accounts/deactivate-user-account
> [!WARNING]
>
> All Docker products and services that use your Docker account or organization
account will be inaccessible after deactivating your account.
> account will be inaccessible after deactivating your account.
## Prerequisites
You must complete all the following steps before you can deactivate your
organization:
- Download any images and tags you want to keep:
`docker pull -a <image>:<tag>`.
- Download any images and tags you want to keep. Use `docker pull -a <image>`
to pull all tags, or `docker pull <image>:<tag>` to pull a specific tag.
- If you have an active Docker subscription, [downgrade it to a free subscription](../../subscription/change.md).
- Remove all other members within the organization.
- Unlink your [GitHub and Bitbucket accounts](../../docker-hub/repos/manage/builds/link-source.md#unlink-a-github-user-account).
@@ -38,12 +38,11 @@ Docker Hub.
> [!WARNING]
>
> This cannot be undone. Be sure you've gathered all the data you need from
your organization before deactivating it.
> your organization before deactivating it.
1. Sign in to [Docker Home](https://app.docker.com) and select the organization
you want to deactivate.
you want to deactivate.
1. Select **Admin Console**, then **Deactivate**. If the **Deactivate**
button is unavailable, confirm you've completed all [Prerequisites](#prerequisites).
button is unavailable, confirm you've completed all [Prerequisites](#prerequisites).
1. Enter the organization name to confirm deactivation.
1. Select **Deactivate organization**.