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Add merge organization steps to admin docs (#19947)

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* update org faq and add steps to main doc

* update wording
This commit is contained in:
Stephanie Aurelio
2024-05-06 07:59:28 -07:00
committed by GitHub
parent 9a0729503b
commit 689205569a
2 changed files with 19 additions and 4 deletions
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8
content/admin/faqs/organization-faqs.md
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@@ -1,6 +1,6 @@
---
description: Organization FAQs
keywords: Docker, Docker Hub, SSO FAQs, single sign-on, organizations, administration
keywords: Docker, Docker Hub, SSO FAQs, single sign-on, organizations, administration, Admin Console, members, organization management, manage orgs
title: FAQs on organizations
tags: [FAQ]
aliases:
@@ -52,15 +52,15 @@ There isn't any automatic notification when the total number of users for the re
members exceed the number of licenses, you will receive an error informing you
to contact the administrator due to lack of seats.
### How can I merge organizations in Docker Hub?
### How can I merge organization accounts?
Reach out to your Support contact if you need to merge organizations.
You can downgrade a secondary organization and transition your users and data to a primary organization. See [Merge organizations](../organization/orgs.md#merge-organizations).
### Do organization invitees take up seats?
Yes. A user invited to an organization will take up one of the provisioned
seats, even if that user hasn’t accepted their invitation yet. Organization
owners can manage the list of invitees through the **Invitees** tab on the organization settings page in Docker Hub.
owners can manage the list of invitees through the **Invitees** tab on the organization settings page in Docker Hub, or in the **Members** page in Admin Console.
### Do organization owners take a seat?

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content/admin/organization/orgs.md
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@@ -104,6 +104,21 @@ configure your organization.
- **Billing**: Displays information about your existing
[Docker subscription (plan)](../../subscription/_index.md), including the number of seats and next payment due date. For how to access the billing history and payment methods for your organization, see [View billing history](../../billing/core-billing/history.md).
## Merge organizations
If you have multiple organizations that you want to merge into one, complete the following:
1. Based on the number of seats from the secondary organization, [purchase additional seats](../../subscription/core-subscription/add-seats.md) for the primary organization account that you want to keep.
2. Manually add users to the primary organization and remove existing users from the secondary organization.
3. Manually move over your data, including all repositories.
4. Once you're done moving all of your users and data, [downgrade](../../subscription/core-subscription/downgrade.md) the secondary account to a free subscription.
> **Tip**
>
> If your organization has a Docker Core Business subscription with a purchase order, contact Support or your Account Manager at Docker.
>
{ .tip }
## More resources
- [Video: Docker Hub Organizations](https://www.youtube.com/watch?v=WKlT1O-4Du8)