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odoo-docs/content/administration/odoo_online.rst
xpl-odoo ae91a74979 [IMP] administration: new db manager ui
closes odoo/documentation#15514

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2025-11-28 09:08:12 +00:00

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===========
Odoo Online
===========
`Odoo Online <https://www.odoo.com/trial>`_ offers private databases hosted and managed by Odoo.
Odoo Online databases can be accessed using any web browser and do not require a local installation.
They can be used for long-term production or to thoroughly test Odoo, including customizations that
do not require custom code.
.. tip::
To quickly try out Odoo, shared `demo databases <https://demo.odoo.com>`_ are available for
testing. No registration is required; however, each database is only available for a few hours.
.. note::
Odoo Online is incompatible with custom modules or modules from the `Odoo Apps Store
<https://apps.odoo.com/apps>`_.
.. _odoo-online/database-manager:
Database manager
================
To manage an Odoo Online database, open to the `database manager
<https://www.odoo.com/my/databases>`_ and sign in as the database administrator.
.. _odoo-online/domain-names:
Domain names
------------
:doc:`Configure a custom domain name <../applications/websites/website/configuration/domain_names>`
by selecting a database and clicking :icon:`fa-globe` :guilabel:`Domain Names`.
.. tip::
:ref:`Register a domain name for free <domain-name/register>`.
.. _odoo-online/tags:
Tags
----
Add tags to identify and sort databases by selecting a database and clicking :icon:`fa-tags`
:guilabel:`Tags`. In the dialog box, enter a tag, click the :icon:`fa-plus-circle`
(:guilabel:`plus`) button, and click :guilabel:`Save`.
.. tip::
Search for tags in the :icon:`fa-search` search bar at the top right.
.. _odoo-online/hide:
Hide
----
Permanently hide the database from the database manager by selecting it and clicking
:icon:`fa-eye-slash` :guilabel:`Hide`. In the dialog box, click :guilabel:`Yes, I don't need it
anymore`.
.. Note::
It is possible to access a hidden database through its URL.
.. _odoo-online/manage:
Manage
------
Access all other database management options by selecting it and clicking :icon:`fa-gears`
:guilabel:`Manage`.
Switch plans
~~~~~~~~~~~~
Switch `pricing plans <https://www.odoo.com/pricing>`_ by clicking :guilabel:`Switch` under the
desired plan.
.. _odoo-online/upgrade:
Upgrade
~~~~~~~
Launch a :ref:`database upgrade <upgrade-request-test>` by clicking :guilabel:`Upgrade`.
.. note::
This option is only displayed when an upgrade is available.
.. _odoo-online/rename:
Rename
~~~~~~
Rename and change the URL of a database by clicking :guilabel:`Rename`. In the dialog box, enter a
:guilabel:`New name` and click :guilabel:`Rename`.
.. _odoo-online/duplicate:
Duplicate
~~~~~~~~~
Create a copy of the database by clicking :guilabel:`Duplicate`. In the dialog box, enter a
:guilabel:`New name` and click :guilabel:`Duplicate`.
.. important::
- By default, the :guilabel:`For testing purposes` option is enabled. It disables all external
actions (emails, payments, delivery orders, etc.) on the duplicated database.
- Duplicates expire after 15 days.
- A maximum of five duplicates can be created per database. Under extraordinary circumstances,
contact `Odoo Support <https://www.odoo.com/help>`_ to extend the limit.
.. _odoo-online/download:
Download a backup
~~~~~~~~~~~~~~~~~
Download a ZIP file containing a database backup by clicking :guilabel:`Download Backup`.
.. note::
- Databases are backed up daily as per the `Odoo Cloud Hosting SLA
<https://www.odoo.com/cloud-sla>`_.
- If the :guilabel:`Download Backup` option is disabled, it means the database is too large to be
downloaded using the database manager. Contact `Odoo Support <https://www.odoo.com/help>`_ to
request an alternative download solution.
.. _odoo-online/activity-logs:
View admin activity logs
~~~~~~~~~~~~~~~~~~~~~~~~
View the logs of all actions taken by Odoo employees or the database administrator on the database
by clicking :guilabel:`View Admin Activity Logs`.
.. note::
Actions taken by Odoo employees are typically the result of requests submitted to Odoo support,
done within the context of a quick start project, or necessary to maintain the database.
.. _odoo-online/transfer-ownership:
Transfer ownership
~~~~~~~~~~~~~~~~~~
Create a support ticket to request a database ownership transfer by clicking :guilabel:`Transfer
Ownership`.
.. _odoo-online/delete:
Delete
~~~~~~
Delete the database and close its related subscription by clicking :guilabel:`Delete`. In the dialog
box, click :guilabel:`Delete`.
.. danger::
All the database's data will be deleted instaneously for all users and **cannot be restored**. It
is recommended to :ref:`download a backup <odoo-online/download>` before deleting a database.
.. note::
After deletion, the database's name becomes available to anyone.
.. _odoo-online/web-services:
Web services
============
To retrieve a list of all databases displayed under the `database manager
<https://www.odoo.com/my/databases>`_ programmatically, call the `list` method of the
`odoo.database` model via an :doc:`external JSON-2 API <../developer/reference/external_api>` call.
.. example::
.. code:: python
import requests
APIKEY = "your_apikey"
requests.post(
"https://www.odoo.com/json/2/odoo.database/list",
headers={
"Authorization": f"bearer {APIKEY}",
"X-Odoo-Database": "openerp",
}
json={},
)