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Ticket with github request saying not having Project/Tasks in Helpdesk tickets is now expected behavior as of v14: https://www.odoo.com/web#action=333&active_id=49&cids=3&id=2454453&menu_id=4720&model=project.task&view_type=form Therefore, we should change the picture I took off, as it shows the task field and project field in it and is misleading customers.