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[ADD] Sales: New accessory products page
Co-authored-by: Jess Rogers <jero@odoo.com>
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@@ -12,3 +12,4 @@ Products & Prices
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products_prices/returns
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products_prices/ewallets_giftcards
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products_prices/loyalty_discount
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products_prices/accessory_products
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@@ -0,0 +1,56 @@
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==================
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Accessory products
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==================
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The use of accessory products is a marketing strategy that involves the cross-selling of related
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products alongside a desired core product. In Odoo, accessory products can be added to a core
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product's product form to integrate them into the customer's shopping experience and help drive
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increased sales.
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.. example::
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An electronics business has configured their products with an eye on cross-selling accessories
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whenever customers purchase big-ticket items. After a customer adds a tablet to their shopping
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cart, they are automatically suggested useful accessories like cases, screen protectors,
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and extra cables because of the accessory products that have been configured. This helps to drive
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sales by creating opportunities for impulse purchases, as well as reminding customers of useful
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accessories that they may have intended to purchase but forgot about while shopping.
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.. note::
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Accessory products are differentiated from optional products and alternative products by where
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they appear in the customer's shopping experience.
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- Accessory products appear as suggestions when viewing an eCommerce cart with an associated core
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product in it. This creates an opportunity for cross-selling during the checkout process.
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- Optional products are suggested when a core product has been added to a cart or a quotation.
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This creates an opportunity for cross-selling during the shopping process.
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- Alternative products are suggested at the bottom of an eCommerce product page whenever the
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product page is viewed. This creates an opportunity for upselling during the shopping process.
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Configuring accessory products
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==============================
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To add an accessory product to a product form, navigate to :menuselection:`Sales --> Products -->
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Products` and choose a product. Ensure that the product's :guilabel:`Sales` checkbox is ticked and
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click the :guilabel:`Sales` tab. Under :guilabel:`Upsell & Cross-sell` heading, the
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:guilabel:`Accessory Products` drop-down menu allows for accessory products to be set. Products will
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be displayed in alphabetical order. If the desired product isn't readily visible, type its name in
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the field to bring it up, then select it to add it as an accessory product.
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.. image:: accessory_products/accessory-products-product-form.png
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:alt: The accessory products section of product forms in Odoo Sales
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How accessory products appear to customers
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==========================================
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Accessory products appear alongside core products prior to checkout.They are automatically suggested
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based on what accessory products have been configured and what core products the customer has added
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to their shopping cart.
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.. figure:: accessory_products/accessory-products-ecommerce.png
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:alt: A screenshot of an eCommerce shopping cart showing accessory products.
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Accessory products as they appear in an eCommerce website shopping cart.
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.. seealso::
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:doc:`../../../websites/ecommerce/products/cross_upselling`
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