diff --git a/content/administration.rst b/content/administration.rst index 902a561bd..e779d0d53 100644 --- a/content/administration.rst +++ b/content/administration.rst @@ -10,7 +10,7 @@ Database management These guides provide instructions on how to install, maintain and upgrade Odoo databases. .. seealso:: - :doc:`History of Versions ` + :doc:`History of Versions ` Installation ============ @@ -60,6 +60,6 @@ functionalities, including functional support, upgrades, and hosting. `Pricing administration/on_premise administration/upgrade administration/neutralized_database - administration/supported_versions + administration/standard_extended_support administration/mobile administration/odoo_accounts diff --git a/content/administration/hosting.rst b/content/administration/hosting.rst index cf4383e20..6c7e91719 100644 --- a/content/administration/hosting.rst +++ b/content/administration/hosting.rst @@ -18,7 +18,7 @@ To Odoo Online .. important:: - Odoo Online is *not* compatible with **non-standard apps**. - - The database's current version must be :doc:`supported `. + - The database's current version must be :doc:`supported `. #. Create a :ref:`duplicate of the database `. #. In this duplicate, uninstall all **non-standard apps**. @@ -46,10 +46,10 @@ Transferring an Odoo Online database ==================================== .. important:: - Odoo Online's :ref:`intermediary versions ` are not supported by Odoo.sh or - on-premise. Therefore, if the database to transfer is running an intermediary version, it must be - upgraded first to the next :ref:`major version `, waiting for its release if - necessary. + Odoo Online's :doc:`intermediary versions ` are not supported by + Odoo.sh or on-premise. Therefore, if the database to transfer is running an intermediary version, + it must be upgraded first to the next :doc:`major version `, waiting + for its release if necessary. .. example:: Transferring an online database running on Odoo 16.3 would require first upgrading it to Odoo diff --git a/content/administration/odoo_sh/getting_started/create.rst b/content/administration/odoo_sh/getting_started/create.rst index 9c4dde14f..b0a1c6b1a 100644 --- a/content/administration/odoo_sh/getting_started/create.rst +++ b/content/administration/odoo_sh/getting_started/create.rst @@ -67,7 +67,7 @@ Import a database ================= Once your platform is deployed, you can import a database into your Odoo.sh project, provided it -uses a :doc:`supported version <../../supported_versions>` of Odoo. +uses a :doc:`supported version <../../standard_extended_support>` of Odoo. .. note:: Due to `Odoo's backup policy `_, the import process requires diff --git a/content/administration/standard_extended_support.rst b/content/administration/standard_extended_support.rst new file mode 100644 index 000000000..f18a19733 --- /dev/null +++ b/content/administration/standard_extended_support.rst @@ -0,0 +1,102 @@ +============================= +Standard and extended support +============================= + +.. warning:: + The information presented on this page is not intended to amend, modify, or replace any terms of + the :doc:`Odoo Enterprise Subscription Agreement <../legal/terms/enterprise>`. In the event of + any inconsistency or conflict, the Subscription Agreement shall govern. + +Odoo provides **standard support** for all major versions for three years. It includes helpdesk +support, bug fixing, and security updates. + +Beyond those three years, you can benefit from **extended support** by paying an extra fee. It +includes helpdesk support and bug fixes (depending on feasibility). + +.. note:: + - Odoo releases intermediary versions, called online or SaaS versions, every two to three months. + These versions are only available on Odoo Online and are not eligible for extended support. + - You can `upgrade `_ from any version. + +The table below shows the support status of every version. Major releases are highlighted in bold. + +.. list-table:: + :header-rows: 1 + :widths: auto + + * - + - Odoo Online + - Odoo.sh + - On-premise + - Release date + - End of standard support + * - **Odoo 19.0** + - |green| + - |green| + - |green| + - September 2025 + - September 2028 (planned) + * - Odoo SaaS 18.4 + - |red| + - N/A + - N/A + - July 2025 + - + * - Odoo SaaS 18.3 + - |red| + - N/A + - N/A + - May 2025 + - + * - Odoo SaaS 18.2 + - |red| + - N/A + - N/A + - March 2025 + - + * - **Odoo 18.0** + - |green| + - |green| + - |green| + - October 2024 + - September 2027 (planned) + * - **Odoo 17.0** + - |green| + - |green| + - |green| + - November 2023 + - September 2026 (planned) + * - **Odoo 16.0** + - |red| + - |red| + - |red| + - October 2022 + - September 2025 + * - **Odoo 15.0** + - |red| + - |red| + - |red| + - October 2021 + - October 2024 + * - Older versions + - |red| + - |red| + - |red| + - Before 2021 + - Before 2024 + +.. admonition:: Legend + + |green| : Standard support + + |red| : Extended support available (with an extra fee) + + N/A : Never released for this platform + +.. |green| raw:: html + + ● + +.. |red| raw:: html + + ● diff --git a/content/administration/supported_versions.rst b/content/administration/supported_versions.rst deleted file mode 100644 index 2ff7f1973..000000000 --- a/content/administration/supported_versions.rst +++ /dev/null @@ -1,107 +0,0 @@ -:hide-page-toc: - -.. _supported_versions: - -================== -Supported versions -================== - -Odoo provides support and bug fixing **for the 3 last major versions** of Odoo. - -.. note:: - Odoo releases intermediary versions called **Online versions** on the :doc:`Odoo Online - ` hosting every two months. Odoo Online users can then benefit from the latest - features of Odoo. - - - Admins of Odoo Online databases are invited to :doc:`upgrade ` them regularly. - - Online versions are *not* released for Odoo.sh and On-Premise installations. - - Online versions are listed below as *SaaS*. - -This matrix shows the support status of every version. - -**Major releases are in bold type.** - -.. list-table:: - :header-rows: 1 - :widths: auto - - * - - - Odoo Online - - Odoo.sh - - On-Premise - - Release date - - End of support - * - **Odoo 19.0** - - |green| - - |green| - - |green| - - September 2025 - - September 2028 (planned) - * - Odoo SaaS 18.4 - - |red| - - N/A - - N/A - - July 2025 - - - * - Odoo SaaS 18.3 - - |red| - - N/A - - N/A - - May 2025 - - - * - Odoo SaaS 18.2 - - |red| - - N/A - - N/A - - March 2025 - - - * - **Odoo 18.0** - - |green| - - |green| - - |green| - - October 2024 - - September 2027 (planned) - * - **Odoo 17.0** - - |green| - - |green| - - |green| - - November 2023 - - September 2026 (planned) - * - **Odoo 16.0** - - |red| - - |red| - - |red| - - October 2022 - - September 2025 - * - **Odoo 15.0** - - |red| - - |red| - - |red| - - October 2021 - - October 2024 - * - Older versions - - |red| - - |red| - - |red| - - Before 2021 - - Before 2024 - -.. admonition:: Legend - - |green| Supported version - - |red| End-of-support - - N/A Never released for this platform - -.. important:: - Even though we don't support older versions, you can always `upgrade from any version - `_. - -.. |green| raw:: html - - ● - -.. |red| raw:: html - - ● diff --git a/content/administration/upgrade.rst b/content/administration/upgrade.rst index 7d06815e0..92702b473 100644 --- a/content/administration/upgrade.rst +++ b/content/administration/upgrade.rst @@ -4,8 +4,8 @@ Upgrade An upgrade involves moving a database from an older version to a newer supported version (e.g., from Odoo 16.0 to Odoo 18.0). Regular upgrades are crucial as each version offers new features, bug -fixes, and security patches. Using a :doc:`supported version ` is strongly -recommended. Each major version is supported for three years. +fixes, and security patches. Using a :doc:`supported version ` is +strongly recommended. Each major version is supported for three years. Depending on the hosting type and Odoo version used, a database upgrade can be **mandatory**. @@ -429,4 +429,4 @@ The following upgrade-related services are **not** included: .. seealso:: - :doc:`Odoo.sh documentation ` - - :doc:`Supported Odoo versions ` + - :doc:`Supported Odoo versions ` diff --git a/content/applications/finance/fiscal_localizations/belgium.rst b/content/applications/finance/fiscal_localizations/belgium.rst index 99c181496..4a5c0b084 100644 --- a/content/applications/finance/fiscal_localizations/belgium.rst +++ b/content/applications/finance/fiscal_localizations/belgium.rst @@ -559,7 +559,7 @@ The Odoo POS system is certified for databases hosted on **Odoo Online**, **Odoo **On-Premise**. .. seealso:: - :doc:`/administration/supported_versions` + :doc:`/administration/standard_extended_support` A `certified POS system `_ must adhere to rigorous government regulations, which means it operates differently from a non-certified diff --git a/content/applications/general/apps_modules.rst b/content/applications/general/apps_modules.rst index 0561f01e6..f85c4e3eb 100644 --- a/content/applications/general/apps_modules.rst +++ b/content/applications/general/apps_modules.rst @@ -45,7 +45,7 @@ Upgrade apps and modules ======================== On some occasions, new improvements or app features are added to :doc:`supported versions of Odoo -`. To be able to use them, you must **upgrade** your app. +`. To be able to use them, you must **upgrade** your app. Go to :menuselection:`Apps`, click on the *dropdown menu* of the app you want to upgrade, then on *Upgrade*. diff --git a/content/contributing.rst b/content/contributing.rst index f052074ea..e468c1500 100644 --- a/content/contributing.rst +++ b/content/contributing.rst @@ -31,10 +31,10 @@ lists the most important of them. - Anyone interested in Odoo * - Submit bug reports - Help improve the stability of Odoo by reporting the bugs that you discover in :doc:`supported - versions ` directly to Odoo support. Make sure to include - as many details (version, environment, test scenario...) as possible. If you don't have the - Odoo Enterprise license required for contacting the support, open a new issue on the GitHub - repository of Odoo. + versions ` directly to Odoo support. Make sure to + include as many details (version, environment, test scenario...) as possible. If you don't + have the Odoo Enterprise license required for contacting the support, open a new issue on the + GitHub repository of Odoo. - * `Odoo support `_ * `Issue tracker on GitHub `_ - Users of Odoo diff --git a/content/contributing/development.rst b/content/contributing/development.rst index 3bfc16993..43d1c5b05 100644 --- a/content/contributing/development.rst +++ b/content/contributing/development.rst @@ -103,9 +103,9 @@ Now that your environment is set up, you can start contributing to the codebase. navigate to the directory where you installed Odoo from sources and follow the guide below. #. Choose the version of Odoo to which you want to make changes. Keep in mind that contributions - targeting an :doc:`unsupported version of Odoo ` are not - accepted. This guide assumes that the changes target Odoo {CURRENT_VERSION}, which corresponds to - branch `{CURRENT_BRANCH}`. + targeting an :doc:`unsupported version of Odoo ` are + not accepted. This guide assumes that the changes target Odoo {CURRENT_VERSION}, which + corresponds to branch `{CURRENT_BRANCH}`. #. Create a new branch starting from branch {CURRENT_BRANCH}. Prefix the branch name with the base branch: `{CURRENT_BRANCH}-...`. If you work at Odoo, suffix the branch name with your Odoo handle: `{CURRENT_BRANCH}-...-xyz`. diff --git a/content/contributing/documentation.rst b/content/contributing/documentation.rst index 57e2f6b1f..bf03e5a6b 100644 --- a/content/contributing/documentation.rst +++ b/content/contributing/documentation.rst @@ -216,8 +216,8 @@ Contributing to the documentation #. Choose the version of the documentation to which you want to make changes. Keep in mind that contributions targeting an :doc:`unsupported version of Odoo - ` are not accepted. This guide assumes that the changes - target the documentation of Odoo {CURRENT_VERSION}, which corresponds to branch + ` are not accepted. This guide assumes that the + changes target the documentation of Odoo {CURRENT_VERSION}, which corresponds to branch `{CURRENT_BRANCH}`. #. Create a new branch starting from branch {CURRENT_BRANCH}. Prefix the branch name with the base branch: `{CURRENT_BRANCH}-...`. If you work at Odoo, suffix the branch name with your diff --git a/redirects/17.0.txt b/redirects/17.0.txt index 538b0ec88..2f0383971 100644 --- a/redirects/17.0.txt +++ b/redirects/17.0.txt @@ -1,3 +1,7 @@ +# administration + +administration/supported_versions.rst administration/standard_extended_support.rst + # administration/odoo_sh administration/odoo_sh/getting_started/first_module.rst administration/odoo_sh/first_module.rst