[IMP] Customer Invoices / Snailmail

task-5112430

Snailmail:
- updated the settings screenshot to 18.0
- removed the sentence on how to use snailmail by default for sending invoices
  (it changed in 18.0 and is now explained in Customer Invoices)
- Added a link to the Invoice Sending section of Customer Invoices in
  'See Also'.

Customer Invoices:
- changed 'Print & Send' to just 'Send'.

closes odoo/documentation#15310

X-original-commit: 587a1e15da
Signed-off-by: Antoine Dupuis (andu) <andu@odoo.com>
This commit is contained in:
Antoine Dupuis
2025-10-24 11:49:11 +00:00
parent c0e1d73b7c
commit 2e38bc90f2
3 changed files with 34 additions and 34 deletions

View File

@@ -108,7 +108,7 @@ method in the :guilabel:`Customer Invoices` section.
To send the invoice to the customer, navigate back to the invoice record and follow these steps: To send the invoice to the customer, navigate back to the invoice record and follow these steps:
#. Click :guilabel:`Print & Send`. #. Click :guilabel:`Send`.
#. If the :ref:`default invoice layout <studio/pdf-reports/default-layout>` has not been customized #. If the :ref:`default invoice layout <studio/pdf-reports/default-layout>` has not been customized
yet, a :guilabel:`Configure your document layout` pop-up window appears. Configure the layout and yet, a :guilabel:`Configure your document layout` pop-up window appears. Configure the layout and
click :guilabel:`Continue`. click :guilabel:`Continue`.
@@ -120,15 +120,15 @@ To send the invoice to the customer, navigate back to the invoice record and fol
to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
:guilabel:`Customer Payments` section, and enable/disable the :guilabel:`QR Codes` option. :guilabel:`Customer Payments` section, and enable/disable the :guilabel:`QR Codes` option.
#. In the :guilabel:`Print & Send` window: #. In the :guilabel:`Send` window:
- If a preferred :guilabel:`Invoice sending` method was set in the contact form, it is selected - If a preferred :guilabel:`Invoice sending` method was set in the contact form, it is selected
by default. Select another one if needed. by default. Select another one if needed.
- If no preferred :guilabel:`Invoice sending` method was set in the contact form, select the - If no preferred :guilabel:`Invoice sending` method was set in the contact form, select the
method to use for sending the invoice to the customer. method to use for sending the invoice to the customer.
#. Click :guilabel:`Print & Send` if the :guilabel:`by Email` option is selected, or click #. Click :guilabel:`Send` if the :guilabel:`by Email` option is selected, or click
:guilabel:`Print`. :guilabel:`Download`.
.. _accounting/invoice/sending-multiple-invoices: .. _accounting/invoice/sending-multiple-invoices:
@@ -136,8 +136,8 @@ Sending multiple invoices
------------------------- -------------------------
To send and print multiple invoices, go to :menuselection:`Accounting --> Customers --> Invoices`, To send and print multiple invoices, go to :menuselection:`Accounting --> Customers --> Invoices`,
select them in the :guilabel:`Invoices` list view and click :guilabel:`Print & Send`. The select them in the :guilabel:`Invoices` list view and click :guilabel:`Send`. The
:guilabel:`Print & Send` window displays the selected invoice sending methods based on the preferred :guilabel:`Send` window displays the selected invoice sending methods based on the preferred
method set. method set.
A banner is added to the selected invoices to indicate they are part of an ongoing send and print A banner is added to the selected invoices to indicate they are part of an ongoing send and print

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@@ -11,45 +11,45 @@ reports through postal mail worldwide, all from within your database.
Configuration Configuration
============= =============
Go to :menuselection:`Accounting --> Configuration --> Settings --> Customer invoices` section to Go to :menuselection:`Accounting --> Configuration --> Settings` and scroll down to the
activate :guilabel:`Snailmail`. :guilabel:`Customer Invoices` section to activate :guilabel:`Snailmail`.
To make it a by-default feature, select :guilabel:`Send by Post` in the :guilabel:`Default Sending .. tip::
Options` section. Set a preferred :ref:`invoice sending <accounting/invoice/sending>` method in the
:guilabel:`Accounting` tab of a contact to use it by default.
.. image:: snailmail/setup-snailmail.png Sending invoices by post
:align: center ========================
:alt: Under settings enable the snailmail feature in Odoo Accounting
Send invoices by post In the invoice form view, ensure the :guilabel:`Customer` address is correct and has the country
===================== set. Click :guilabel:`Send`, select :guilabel:`by Post`, then :guilabel:`Send` the letter.
Open your invoice, click on :guilabel:`Send & Print` and select :guilabel:`Send by Post`. Make sure
your customers address is set correctly, including the country, before sending the letter.
.. important:: .. important::
Your document must respect the following rules to pass the validation before being sent: Documents sent via snailmail must respect the following rules:
- Margins must be **5 mm** on all sides. As Odoo forces the outer margins by filling them with - The paper format must be **A4**.
white before sending the snailmail, it can results in the user's custom being cut off if it - Margins must be at least **5 mm** on all sides. To configure margins, activate the
protrudes into the margins. To check the margins, activate the :ref:`developer mode :ref:`developer mode <developer-mode>` and go to :menuselection:`Settings --> Technical -->
<developer-mode>`, go to :menuselection:`General Settings --> Technical --> Reporting Paper Format`.
section: Paper Format`. - A square of **15mm by 15mm** on the bottom left corner must remain clear.
- A square of **15mm by 15mm** on the bottom left corner has to stay clear. - Odoo fills these areas with white before sending the letter; any overflowing content will be
- The postage area has to stay clear (:download:`download the snailmail PDF template cut.
<snailmail/snailmail-template.pdf>` for more details). - The **postage area** must remain clear (download the :download:`snailmail PDF template
- Pingen (Odoo Snailmail service provider) scans the area to process the address, so if something <snailmail/snailmail-template.pdf>` for details).
gets written outside the area, it is not counted as part of the address. - Pingen (Odoo's snailmail service provider) scans the **address area** to obtain the address.
Any text outside the address area is not considered part of the address.
Pricing Pricing
======= =======
Snailmail is an :doc:`/applications/essentials/in_app_purchase` service that requires prepaid stamps Snailmail is an :doc:`/applications/essentials/in_app_purchase` service that requires prepaid stamps
(=credits) to work. Sending one document consumes one stamp. (credits) to work. Sending one document consumes one stamp.
To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings --> Customer To buy stamps, go to :menuselection:`Accounting --> Configuration --> Settings`, scroll down to the
invoices: Snailmail`, click on :guilabel:`Buy credits`, or go to :menuselection:`Settings --> In-App :guilabel:`Snailmail` section, and click :guilabel:`Buy credits`.
Purchases: Odoo IAP`, and click on :guilabel:`View my Services`.
.. seealso:: .. seealso::
`Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_ - :ref:`accounting/invoice/sending`
- `Odoo's IAP Privacy Policy <https://iap.odoo.com/privacy#header_4>`_
- `Pingen's layout requirements <https://help.pingen.com/en/templates-and-postal-requirements/
letter-standards>`_

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