From 2ac299f3b6fa9d00492e77e973ecb0dec58fe147 Mon Sep 17 00:00:00 2001 From: Ray Carnes Date: Fri, 6 Jun 2025 09:48:09 +0000 Subject: [PATCH] [IMP] database management: Odoo online download option Advise readers what they can do if the option is disabled closes odoo/documentation#13815 X-original-commit: 3ae60fb907dff35f7be6c7617af12db50322112f Signed-off-by: Audrey Vandromme (auva) --- content/administration/odoo_online.rst | 7 +++++-- 1 file changed, 5 insertions(+), 2 deletions(-) diff --git a/content/administration/odoo_online.rst b/content/administration/odoo_online.rst index 6ed7e5728..5d16c073c 100644 --- a/content/administration/odoo_online.rst +++ b/content/administration/odoo_online.rst @@ -79,8 +79,11 @@ Download Download a ZIP file containing a backup of the database. .. note:: - Databases are backed up daily as per the `Odoo Cloud Hosting SLA - `_. + - Databases are backed up daily as per the `Odoo Cloud Hosting SLA + `_. + - If the :guilabel:`Download` option is disabled, it means your database is too large to be + downloaded through this method. In this case, please contact `Odoo Support + `_ to request an alternative download solution. .. _odoo_online/domains: