[IMP] db: odoo accounts update

closes odoo/documentation#15604

Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
This commit is contained in:
xpl-odoo
2025-11-28 08:58:12 +01:00
parent 9983b9e737
commit 0bcc02c613
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=================
Odoo.com accounts
=================
================
Odoo.com account
================
This document describes how to edit and manage an Odoo.com account, including adding a client
database, deleting an account, resetting a password, and enabling two-factor authentication.
Open the `Connection & Security page <https://www.odoo.com/my/security>`_ on your Odoo.com account
portal to:
Grant users access to database
==============================
- Change your :guilabel:`Password`.
A database can be linked to an Odoo.com account that was created by a different Odoo.com account.
This allows the database to appear in the *My Databases* page of the account. To do so, the
client Odoo.com account needs to be added to the database as a user.
.. note::
- When you create a database, a user linked to your Odoo.com account is generated on the
database. Changing your Odoo.com account's password will also modify the password used to
sign in with that user to the database.
- You can set a database-specific password for that user by going to the :ref:`database's
settings <users/change-password>`. However, you will still be able to sign in with your
Odoo.com account's password.
First, sign in to the Odoo.com account that created the client database. In the main Odoo dashboard
of the database, navigate to the **Settings** app, and click :guilabel:`Manage Users` in the
:guilabel:`Users` section. Click the :guilabel:`New` button, and enter a name in the
:guilabel:`Name` field for this user. Next, enter the email address used to register the desired
Odoo.com account in the :guilabel:`Email` field. Navigate back to :guilabel:`Settings` using the
breadcrumbs, and a pop-up window titled :guilabel:`Users Invitations` appears, with a warning that
adding additional users will increase the amount of the subscription.
- Enable :guilabel:`Two-factor authentication` using an authenticator app.
Click :guilabel:`Confirm`, and the :guilabel:`Users` list appears. An invitation is automatically
sent to the email address. Once confirmed, the client database now appears in the **My Databases**
page of the target Odoo.com account.
.. seealso::
Refer to the :doc:`Two-factor authentication documentation <../applications/general/users/2fa>`
for more information. The process to enable it for a database user and for your Odoo.com
account is similar.
- :guilabel:`Log out from all devices` signed in to your Odoo.com account, except for the current
session.
.. tip::
To log out from the current session, click the :icon:`fa-user-circle-o` (:guilabel:`user`)
icon in the top right and select :icon:`fa-sign-out` :guilabel:`Logout`.
- Enable :ref:`developer mode <developer-mode>` to add a :ref:`developer API key
<api/external_api/keys>`.
- :guilabel:`Delete` your account.
.. danger::
Deleting your Odoo.com account is **irreversible**. Once deleted, your account **cannot be
retrieved**.
Open the `Account Information page <https://www.odoo.com/my/account>`_ to edit your account details,
including your **email address**.
.. note::
- When you create a database, a user linked to your Odoo.com account is generated on the
database. Changing your Odoo.com account's email address does not modify the email address used
to sign in with that user.
- You can set a database-specific email address for that user by clicking your avatar in the
top-right corner of the database and selecting :guilabel:`My Preferences`. You will still need
to sign in to the database using the email address used at the time of the database creation.
- To change the email address used to sign in to a database, `contact Odoo Support
<https://www.odoo.com/help>`_.
.. tip::
To provide full access to the database for this user, set the :guilabel:`Dashboard` field under
the :guilabel:`Productivity` header to :guilabel:`Admin`. Next, set the
:guilabel:`Administration` field under the :guilabel:`Administration` header to
:guilabel:`Settings`.
Delete Odoo.com account
=======================
To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner
(represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select
:guilabel:`My Odoo.com account`, which reveals the user portal.
From the user portal, the delete option can be accessed by going to :menuselection:`My Account -->
Edit Security Settings --> Delete Account`. It can also be accessed by going to
`https://www.odoo.com/my/home <https://www.odoo.com/my/home>`_.
.. danger::
Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com
account is **not** retrievable once deleted.
Upon clicking the :guilabel:`Delete Account` button, a pop-up window appears, requesting
confirmation for the account deletion.
.. image:: odoo_accounts/delete-account.png
:align: center
:alt: Clicking on the Delete Account button will populate a window verifying the change.
To confirm the deletion, enter the :guilabel:`Password` and the :guilabel:`Login` for the account
being deleted. Then, click the :guilabel:`Delete Account` button to confirm the deletion.
.. _odoocom/change_password:
Odoo.com account password change
================================
To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com
login page. After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼
(down arrow)` icon next to the profile icon. Then, select :guilabel:`My Account`, and a portal
dashboard appears.
To change the Odoo.com password, click on the :guilabel:`Edit Security Settings` link, below the
:menuselection:`Account Security` section. Next, make the necessary changes by typing in the current
:guilabel:`Password`, :guilabel:`New Password`, and verify the new password. Lastly, click on
:guilabel:`Change Password` to complete the password change.
.. note::
If a customer would like to change the login, contact Odoo support `here
<https://www.odoo.com/help>`_.
.. note::
Passwords for Odoo.com users and portal users remain separate, even if the same email address is
used.
Add two-factor authentication
=============================
To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page.
After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼ (down
arrow)` icon next to the :guilabel:`profile icon`. Then, select :guilabel:`My Account`, and a portal
dashboard appears.
If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the
:guilabel:`Edit Security Settings` link below the :menuselection:`Account Security` section.
Click on :guilabel:`Enable two-factor authentication` to turn on :abbr:`2FA (two-factor
authentication)`. Then, confirm the current password in the :guilabel:`Password` field. Next, click
on :guilabel:`Confirm Password`. Following that, activate :abbr:`2FA (two-factor authentication)` in
a :abbr:`2FA (two-factor authentication)` app (Google Authenticator, Authy, etc.), by scanning the
:guilabel:`QR code` or entering a :guilabel:`Verification Code`.
Finally, click on :guilabel:`Enable two-factor authentication` to complete the setup.
.. note::
Under :guilabel:`My Account` Odoo.com users can also access the following:
- :guilabel:`My Partner dashboard`
- :guilabel:`My In-App Services`
- :guilabel:`My Apps Dashboard`
In addition to the database you create, all databases you are :ref:`invited to join
<users/add-individual>` with your Odoo.com account's email address will be displayed under the
`database manager <https://www.odoo.com/my/databases>`_.

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@@ -750,8 +750,7 @@ reset. The following process is for system administrators of an Odoo on-premise
how to manually reset and re-encrypt the master password.
.. seealso::
For more information about changing an Odoo.com account password, see this documentation:
:ref:`odoocom/change_password`.
:doc:`../odoo_accounts`
When creating a new on-premise database, a random master password is generated. Odoo recommends
using this password to secure the database. This password is implemented by default, so there is a