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nextcloud-docs/admin_manual/configuration_user/reset_admin_password.rst
2017-11-20 15:15:05 -05:00

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Resetting a lost admin password
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The normal ways to recover a lost password are:
1. Click the password reset link on the login screen; this appears after a
failed login attempt. This works only if you have entered your email address
on your Personal page in the Nextcloud Web interface, so that the Nextcloud
server can email a reset link to you.
2. Ask another Nextcloud server admin to reset it for you.
If neither of these is an option, then you have a third option, and that is
using the ``occ`` command. ``occ`` is in the ``nextcloud`` directory, for
example ``/var/www/nextcloud/occ``. ``occ`` has a command for resetting all
user passwords, ``user:resetpassword``. It is best to run ``occ`` as the HTTP
user, as in this example on Ubuntu Linux::
$ sudo -u www-data php /var/www/nextcloud/occ user:resetpassword admin
Enter a new password:
Confirm the new password:
Successfully reset password for admin
If your Nextcloud username is not ``admin``, then substitute your Nextcloud
username.
You can find your HTTP user in your HTTP configuration file. These are the
default Apache HTTP user:group on Linux distros:
* Centos, Red Hat, Fedora: apache:apache
* Debian, Ubuntu, Linux Mint: www-data:www-data
* openSUSE: wwwrun:www
See :doc:`../configuration_server/occ_command` to learn more about using the
``occ`` command.