diff --git a/content/applications/productivity/voip/devices_integrations.rst b/content/applications/productivity/voip/devices_integrations.rst index 861b168fbe..0ed9690996 100644 --- a/content/applications/productivity/voip/devices_integrations.rst +++ b/content/applications/productivity/voip/devices_integrations.rst @@ -2,12 +2,12 @@ Devices and integrations ======================== -The **Phone** app can be used on many different devices, such as a computer, tablet, mobile phone, and -many more. This is helpful in that it reduces costs, and employees can work from anywhere in the +The **Phone** app can be used on many different devices, such as a computer, tablet, mobile phone, +and many more. This is helpful in that it reduces costs, and employees can work from anywhere in the world, so long as they have a broadband internet connection. -Odoo **Phone** is SIP (Session Initiation Protocol) compatible, which means it can be used with *any* -:abbr:`SIP (Session Initiation Protocol)` compatible application. +Odoo **Phone** is SIP (Session Initiation Protocol) compatible, which means it can be used with +*any* :abbr:`SIP (Session Initiation Protocol)` compatible application. This document covers the process of setting up *Odoo Phone* across different devices and integrations. @@ -23,7 +23,8 @@ schedule a call as an activity in the chatter. Once they click :guilabel:`Save`, an activity shows up in the chatter. - Should the :guilabel:`Due Date` be for today's date, the activity shows up in the **Phone** widget. + Should the :guilabel:`Due Date` be for today's date, the activity shows up in the **Phone** + widget. .. image:: devices_integrations/crm-voip-widget.png :align: center @@ -47,13 +48,12 @@ Use Odoo Phone on a mobile device While outgoing calls can be placed using Odoo on a mobile device, the Odoo **Phone** app does **not** ring on incoming calls. If the user needs to be reachable on a mobile device at all times, an app, like Zoiper, should be used. Apps like that stay connected in the background at - all times. calls. If the user needs to be reachable on a mobile device at all times, an app, like - Zoiper, should be used. Apps like that stay connected in the background at all times. + all times. For more information, see :ref:`the Zoiper Lite section `. -The Odoo **Phone** app can be used on tablets and mobile phones, through the Odoo Android or Apple iOS -applications. Additionally, a mobile web browser can be used to access the database. +The Odoo **Phone** app can be used on tablets and mobile phones, through the Odoo Android or Apple +iOS applications. Additionally, a mobile web browser can be used to access the database. .. warning:: Odoo Android and Apple iOS applications are no longer being maintained by Odoo on the Android and @@ -153,8 +153,8 @@ Once this account information is entered, click the green :guilabel:`Register` b the screen. Once the registration information is checked, *Zoiper* populates a message, stating :guilabel:`Registration Status: OK`. -At this point, Zoiper can now make phone calls using the :abbr:`VoIP (Voice over Internet -Protocol)` service. +At this point, Zoiper can now make phone calls using the :abbr:`VoIP (Voice over Internet Protocol)` +service. .. image:: devices_integrations/sip-options-zoiper.png :align: center