From 4e19bc551737b620b35902adb2552a996beb0c79 Mon Sep 17 00:00:00 2001 From: Carla Schroder Date: Fri, 27 May 2016 10:50:46 -0700 Subject: [PATCH] add refs to configuration report generators to relevant pages --- admin_manual/contents.rst | 1 + admin_manual/enterprise_logging/index.rst | 4 ++-- admin_manual/enterprise_troubleshooting.rst | 21 ++++++++++++++++++ admin_manual/images/config-report-1.png | Bin 0 -> 11176 bytes .../issues/general_troubleshooting.rst | 6 +++-- 5 files changed, 28 insertions(+), 4 deletions(-) create mode 100644 admin_manual/enterprise_troubleshooting.rst create mode 100644 admin_manual/images/config-report-1.png diff --git a/admin_manual/contents.rst b/admin_manual/contents.rst index f12f62c31..d03638714 100644 --- a/admin_manual/contents.rst +++ b/admin_manual/contents.rst @@ -32,3 +32,4 @@ Enterprise Edition Only enterprise_file_management/index enterprise_logging/index enterprise_firewall/index + enterprise_troubleshooting diff --git a/admin_manual/enterprise_logging/index.rst b/admin_manual/enterprise_logging/index.rst index 862b5b903..0f3e5d34c 100644 --- a/admin_manual/enterprise_logging/index.rst +++ b/admin_manual/enterprise_logging/index.rst @@ -1,6 +1,6 @@ -======================================== +========================================= Enterprise Logging Apps (Enterprise only) -======================================== +========================================= .. toctree:: :maxdepth: 2 diff --git a/admin_manual/enterprise_troubleshooting.rst b/admin_manual/enterprise_troubleshooting.rst new file mode 100644 index 000000000..aea63bee2 --- /dev/null +++ b/admin_manual/enterprise_troubleshooting.rst @@ -0,0 +1,21 @@ +========================== +Enterprise Troubleshooting +========================== + +When you have problems with your ownCloud Enterprise installation, refer to +:doc:`../issues/general_troubleshooting` to see if you can resolve your issue +without opening a support ticket. If you need to open a support ticket, use the +Open Ticket button in your account on +``_. + +Bug reports and trouble tickets usually need a copy of your ownCloud server +configuration report. You have two ways to generate a configuration report. + +#. Use the :ref:`occ config command `. +#. Use the **Enterprise license key** app on your ownCloud Admin page to + generate the report with the click of a button. + +.. figure:: images/config-report-1.png + :alt: Enterprise license key app + +Both methods automatically obscure passwords and secrets. diff --git a/admin_manual/images/config-report-1.png b/admin_manual/images/config-report-1.png new file mode 100644 index 0000000000000000000000000000000000000000..89ba48d0f15cf67dff23c067ee3de86abba54a53 GIT binary patch literal 11176 zcmc(lRZyHy^rk-`xNCxYaCet5Xn^4EuE7ZoNq_``y9XQGgUgTrL5IQJ-Q8_AzrFp} zR_)d9MZYaK-Bo?6&gu8*?;q3@urbIm006*NQk2sK0EEeZ;}kT+fBNGfQtDravN(5XHk%-%jC$ql(9TOeNs z!+$T2c4W*4HH(P_D8w_MqtSk4mV2B)p!qr$f@5p?6|aEo|BATjs*w)q#c?5H1&XJN{Rbca0dSEmg#+p+pW{bqT0TvO3_1#;LE z3^B(d$FnRa#*E?TSid;q*gw@;L|Sev&9q(f^bKH2ZS8FDC=&r!aM?~YTIH#&S1IO) zt|Pt7+x0Y306ii3>bZ>WS2x29$YD)JnjBkcH#wDgUR-eh?m-NlAI)no zr#|ibE)mHkrAm-UU6Muo-)8wRL%#UytC6|}p`K02Z$SEkU^NHgBks|GqckcMBcqP} zxjpAHD>Zu~354DZm-O2=-O3t~MaFYB2`j6rhzp5y&FNH4w?Qt)HcG;&{J;eO1K}S} zvPC?vW#o+g^C|2pf-dE$jvwMq4vW<%JKCpWRanXm4P{gPJU9OYfr3(>=O!bnWY#B& ztUO8N0~;I+LN!tXdaXx~ZTMnEI99oPV-4;Fz8-uR728eO?pt1M7UmzS4}hQtfep}G zpt-Z*2gZKFZ z2xG+`P41@Y14ua4^gEne*dRyCMRMuqZv9>K$S#qi)F%u-(LEXEcd!8TQ1R2_O{p|f ze^-L3j~-HXY)Gl%T#Oept09~@l=sVAQeJ|OQ=f>#ljE3oV0}{I7l^2FCc@B_WL!`y z^#nmduK0JQ6t9~ZUT2Pk0^c-2PO-CU_qZ1;64fTY^+~zb)77q6wyDjrU*&qoEgx1j zK`#x@!|=3mhu;%aHV%5K>+gqs5Nz#g#2?1$+8v5XNkKE4D(-I)2rGGx3m$$xtHh-f; zD7XYo)VXWkJ3cpf_x3afKd9XPV(eTCTzxO}PPgpq#2fH&G;5`P3;X87P{O;{W@>2; z+5<%i6@OGRjflEzw_05A%NMFG=5%yQONa6>EP6*zQDEYD1|M4UepTpAy64vxM{Ni( zy^hVSf7XaKuJ~g^nifnUd3g0WME_PrLd@Rm>C^E2h(Tx>T{%q@oFNYIzu@NHimM zr}`9{Y+yVPYSc$EmiE+XR%d8}AJ-|v!K3;wJH1;JmxF0*f7a(giYS1e!M(9*=r-!9X|(SdQVJDfr=qC za5azF;EVd$-p}}?a-r0~Z^L*@)Groy8O}-~e+{w%c7kur!nT9*uXZC`h5cv%Loz(Ty+@aotJH7Z!^a zzN;L!seExS+e{_!dP^C#sa|F1xorN_)P<9x)-AxEJ$8L`V$kvEFMB53KLKMnUv%<~ z?tJS%Gu*h2mZIfbF=Wr~A9EX`$&k#wTvDC8lP?a@`(*uP)Kc5`8(;d68J)g3i6Ur1 z-IIzHg9Sp_&uPB!F!P*i0`c0vtEY$T2l(#u{rsq~J5f}nGnYxaCKTjFxMXeq3-WE#Nn4i5i6>W~rZsldY50MW_SE3vnim|$6_Ia&SRcomKiprfV_zP4W(Q9V? z$q=LzJ?Lz^&@5&CL`r5g*NVis3Bvx9HrnAusTFjGm&Q_d_c21p+>NjAc{wt7tK1+2 zjDZlPS2Eg9q9-0&Jg9eL%5rrwxl$>pOT~ggV0qzv{6imTB=#Z38V;3#g3_9(<5;zG zqyIa`L20qqq}n8yUq!U`{HQ%nEKD$*k9`3pv)3dj;bOzF!(djhkr#|ME%Go?tkSr! 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TODO ON RELEASE: Update version number above on release General Troubleshooting